Optical Branch Manager - Addlestone

Sensory Audiology & Optical Recruitment; Addlestone; On-site; GBP 38,000 - 60,000; Full time

Benefits offered by this job

Competitive base salary

Bonuses and incentive schemes

Leadership development

Staff discounts

Gym/club membership contributions

27 days annual leave + bank holidays

Long-term management career growth

Job summary

Sensory Audiology & Optical Recruitment is seeking a qualified Dispensing Optician to join a single-clinic Addlestone practice as Branch Manager. The role blends patient care with leadership, guiding the team and enhancing patient experience.

You will lead the clinic, mentor staff, maintain GOC registration, and collaborate with Area Managers to align clinical excellence with growth. Weekend Saturdays apply in this full-time role, with supportive development opportunities.

Qualifications

• Qualified Dispensing Optician with GOC registration.
• Strong leadership and people management abilities.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead the day-to-day operation of the practice and drive growth, engagement and patient satisfaction.
• Coach and motivate the team to deliver exceptional service and build a positive clinic culture.
• Collaborate with the Area Manager to achieve individual and business goals and ensure high standards across all activities.
• Oversee branch operations, training, and development while maintaining a patient-focused approach.
• Support learning and development and contribute to long-term management progression.

Skills

Leadership

Communication

Customer service

Education

Qualified Dispensing Optician

GOC Registered

Job description

Job Description: Optical Branch Manager

Are you a qualified Dispensing Opticians? Ready to elevate your career to the next step?

If you're a qualified and GOC-registered Dispensing Optician looking to progress your career beyond dispensing and into leadership, this could be the perfect opportunity.

I am working with an independant family owned company looking for an ambitious Dispensing Optician to join their Addlestone practice as Branch Manager. Whether you've already gained some supervisory experience or you're ready for your first management position, we'll receive the support, training, and development needed to help you succeed. This role offers the chance to become a familiar face for patients and colleagues alike, building meaningful long-term relationships and creating an environment where both customers and team members feel valued and supported. You'll play a key role in shaping the culture, performance, and patient experience within the practice, making a genuine difference every day.

Working within a dedicated single clinic team, you'll have the autonomy to influence how the practice operates while receiving ongoing support from experienced leaders across the wider business. You'll be empowered to develop your leadership skills, drive performance, and help your team reach their full potential.

Through mentoring, training, and ongoing development opportunities, we'll help you build the confidence and skills needed to grow into a successful manager, while maintaining the patient-focused approach that sits at the heart of everything we do.

This is a full time position, and will include Saturday working.

Job Responsibilities:

Reporting to the Area Manager, you'll be responsible for leading the day-to-day operation of the practice while driving growth, engagement, and customer satisfaction.

Key responsibilities include:

• Leading, coaching, and motivating your team to deliver exceptional service
• Creating a positive and supportive branch culture
• Building strong customer relationships and ensuring high levels of satisfaction
• Driving branch performance through effective planning and execution
• Monitoring business objectives and identifying opportunities for growth
• Managing branch operations and ensuring excellent standards across all areas
• Supporting colleague learning and development within the practice
• Working closely with your Area Manager to achieve both individual and business goals

Requirements:

Who We're Looking For:

We're seeking a qualified Dispensing Optician who is passionate about people, patient care, and personal development.

You'll ideally have:

• A Qualified Dispensing Optician qualification
• Full GOC registration
• Strong communication and relationship-building skills
• A positive, proactive approach to leadership
• Commercial awareness and an interest in business performance
• The ability to inspire, motivate, and support others
• A desire to learn, grow, and build a career in management

Previous management experience is welcomed but not essential. What's most important is your ambition to develop as a leader and your commitment to delivering an outstanding patient experience.

Benefits:

Benefits include:

• Competitive base salary, and extensive bonuses to earn more on top of your base pay
• Structured learning and leadership development opportunities
• Ongoing support from experienced Area Managers and senior leaders
• Bonus scheme enabling you to earn above your base salary
• Staff discounts
• Contribution towards gym and club memberships
• 27 days annual leave plus bank holidays
• The opportunity to build a long-term management career within an independent, growing business