Branch Manager: Drive Exceptional Eye & Hearing Care
Scrivens-Opticians-
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Benefits offered by this job
Job summary
Scrivens Opticians & Hearing Care is looking for a Branch Manager to lead a dedicated team in delivering expert eye and hearing care. You will inspire staff, drive sales targets and ensure high professional standards in a customer-focused environment.
You will oversee operations, staff development, and community engagement, while maintaining regulatory compliance and a culture of professionalism.
Qualifications
- Experienced retail manager with a background in optics, audiology or healthcare.
- Strong leadership and people management skills with a customer-first mindset.
- Excellent communication abilities and professional demeanor.
- Commercial awareness with a proactive, hands-on approach to development.
- Basic IT skills and familiarity with POS systems.
Responsibilities
- Lead and motivate your team to consistently provide outstanding customer service
- Manage all branch operations, including meeting sales targets and driving business growth
- Oversee staff training, coaching and performance management
- Ensure every customer receives expert advice and the highest quality of care
- Oversee stock management, compliance, and day-to-day branch efficiency
- Support and collaborate with Optometrists and Hearing Aid Audiologists to maintain clinical excellence
- Engage with the local community to promote the branch and build strong customer relationships
- Maintain compliance with Company policies, health and safety standards and regulatory requirements
Skills
Tools
Job description
Scrivens Opticians & Hearing Care is looking for a Branch Manager to lead a dedicated team in delivering expert eye and hearing care. You will inspire staff, drive sales targets and ensure high professional standards in a customer-focused environment.
You will oversee operations, staff development, and community engagement, while maintaining regulatory compliance and a culture of professionalism.
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