Branch Manager - Chipping Norton

Artemis Clarke Ltd; Oxford; On-site; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Company car or car allowance (£4k)

Competitive bonus scheme

Contributory pension

Continuous training and development

Large database of existing customers

Strong branch presence

Competitive pricing for private 고객

Job summary

Artemis Clarke Ltd is seeking a Branch Manager for the Chipping Norton area to lead a patient-centric team in delivering expert eye and hearing care. You will drive service excellence, manage performance, and grow the branch while maintaining high professional standards.

The role requires proven retail management experience, preferably in optics or healthcare, with strong leadership, communication, and a customer-first mindset. A proactive, hands-on approach and basic IT/POS skills are essential.

Qualifications

• Experience in retail management, ideally in optics or healthcare.
• Strong leadership and people management skills.
• Customer-first mindset with excellent communication abilities.
• Proactive, hands-on approach to solving problems and developing your team.
• Basic IT skills and familiarity with point-of-sale systems.

Responsibilities

• Conduct comprehensive hearing assessments and evaluations for patients.
• Determine the extent and nature of hearing loss using diagnostic tests and equipment.
• Recommend and fit appropriate hearing aids and assistive devices.
• Provide counselling and education on correct use and care of devices.
• Monitor patient progress and adjust devices as needed.
• Collaborate with other healthcare professionals to develop treatment plans.
• Stay updated on advancements in audiology and hearing aid technology.

Skills

Leadership

People management

Customer focus

Communication

IT & POS

Job description

Branch Manager - Chipping Norton

Sensory Audiology & Optical Recruitment is proud to be working in partnership with a long standing family run hearing and eye care company with a focus on customer care and excellent eyecare service.

Their business has grown and now has c170 stores across England and are continuing to expand. My client's aim is to provide all patients with exceptional patient hearing and optical care.

As a Branch Manager, you will play a key role in ensuring the success of your branch while leading a dedicated team in providing expert eye and hearing care. You will inspire and support your team to deliver exceptional service, drive business growth, and maintain high professional standards in a customer-focused environment.

What we are looking for

We are seeking an experienced retail manager, ideally with a background in optics, audiology, or healthcare. You should possess strong leadership and people management skills, combined with a customer-first mindset and excellent communication abilities.

Commercial awareness is essential, along with a proactive, hands-on approach to solving problems and developing your team. Basic I.T. skills and familiarity with point-of-sale systems are also required.

You will receive

• Excellent remuneration package - £35k to £38k - realistic OTE £45k minimum
• Company car or car allowance (£4k)
• Competitive bonus scheme with no threshold
• Contributory pension scheme
• Continuous training and development
• A large database of existing optical and hearing customers
• Strong branch presence and a customer focused company
• A competitive pricing structure for our private customers

You will be responsible for

• Conducting comprehensive hearing assessments and evaluations for patients.
• Determining the extent and nature of hearing loss using various diagnostic tests and equipment.
• Recommending and fitting appropriate hearing aids and assistive listening devices to patients.
• Providing counselling and education to patients on the proper use and care of hearing aids.
• Monitoring patients' progress and making adjustments or modifications to hearing aids as needed.
• Collaborating with other healthcare professionals to develop and implement treatment plans for patients with hearing disorders.
• Staying updated on the latest advancements in audiology and hearing aid technology.