Branch Manager - Builders Merchant

Arco Recruitment Ltd; Skipton; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Company car

Job summary

Arco Recruitment Ltd. seeks an experienced Branch Manager for a busy builders merchant branch, responsible for leading sales, operations, and customer service across trade and retail customers.

You will drive profitability, develop local sales strategies, manage a high-performing team, and ensure industry standards and health & safety compliance are maintained. Monday–Friday with alternate Saturday mornings; salary up to £55,000 DOE plus company car.

Qualifications

• Experience in a builder's merchant environment.
• Proven track record of meeting sales targets.
• Strong leadership and team management abilities.
• Customer-focused with strong relationship-building skills.
• Highly organised, hands-on and results-driven.
• Good knowledge of stock control and branch operations.

Responsibilities

• Lead branch sales and profitability, driving local market share.
• Develop and implement local sales strategies to grow revenue.
• Build and maintain relationships with key trade customers.
• Monitor KPIs, margins and performance to meet targets.
• Manage and coach a high-performing branch team.
• Ensure compliance with health & safety regulations and policies.
• Oversee stock control and branch operations.

Skills

Builder's merchant

Sales & commerce

People management

Customer focus

Organised & hands-on

Stock management

Job description

Branch Manager - Builders Merchant

Salary: Up to £55,000 DOE + Company car

Hours: Monday Friday + alternate Saturday mornings

About the Role

Our client is seeking an experienced and commercially driven Branch Manager to lead a busy and successful builders merchant branch. This is a key leadership role responsible for driving sales growth, managing day-to-day operations and delivering outstanding customer service to a wide range of trade and retail customers.

Branch Manager Key Responsibilities

Sales & Commercial Performance

• Lead from the front in driving branch sales and profitability
• Develop and implement local sales strategies to grow market share
• Build and maintain strong relationships with key trade customers
• Monitor KPIs, margins, and performance to ensure targets are achieved

Leadership & Team Management

• Manage, motivate and develop a high-performing branch team
• Set clear objectives and support team members to achieve their goals
• Conduct regular performance reviews and provide ongoing coaching
• Foster a positive, customer-focused culture

Operations & Compliance

• Oversee all day-to-day branch operations including stock control and logistics
• Ensure compliance with company policies, health & safety regulations and industry standards
• Maintain high standards of housekeeping and branch presentation

Customer Service

• Deliver an exceptional customer experience at all times
• Resolve escalated customer issues quickly and effectivelyPromote a proactive and solutions-focused approach within the team

About You

• Proven experience in a builder s merchant
• Strong sales and commercial awareness with a track record of achieving targets
• Experienced people manager with excellent leadership skills
• Customer-focused with strong relationship-building abilities
• Organised, hands-on and results-driven
• Good understanding of stock management and branch operations