Branch Manager

Thubelisha; Bicester; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Branch Manager, where you will lead a dynamic team to exceed sales targets and enhance customer satisfaction. This role requires a natural leader with exceptional communication skills and a proactive sales approach. You will have the opportunity to inspire your team and customers alike, while building strong relationships and driving results. The company values diversity and inclusion, ensuring a supportive environment for all employees. If you are ready to take on a rewarding challenge in a thriving industry, this position is perfect for you.

Benefits

Bonus

Discounts at retailers

Life assurance

Flexible working options

Mental Health First Aiders

Employee Assistance Programme

Financial education and loans

Extended family policy

Complete induction and development opportunities

Qualifications

• Proven sales experience with a strong desire to grow new business.
• Ability to build rapport and maintain customer relationships.

Responsibilities

• Manage team performance and set a sales-oriented culture.
• Build and maintain relationships with trade and retail customers.

Skills

Tenacity and resilience

Pro-active approach to sales

Customer relationship management

Excellent communication skills

Self-confidence and self-motivation

Ability to interpret financial information

Job description

#GoWithYourFlow

Come and join us as a results driven Branch Manager to deliver sales and exceed customer expectations whilst leading a hugely successful branch team.

The Role:

As a Branch Manager, you will be a natural leader with excellent communication and organisation skills, enabling you to motivate and develop your team. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!

Key Responsibilities:

1. Effective management of the team and resource
2. Setting the standard of a sales orientated culture
3. Delivering against sales and customer demands while maximising profitability
4. Maximising margin and net profit
5. Keeping everyone safe
6. Build and maintain relationships with new and existing trade and retail customers
7. Ability to interpret and analyse financial and statistical information

You:

As a Branch Manager, you’ll have an innovative and agile approach to identify growth opportunities. You’ll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.

Skills and competencies:

1. Tenacity and resilience
2. A pro-active approach to sales, with a strong desire and ability to win and grow new business
3. Experience of customer relationship management and developing a true partnership approach
4. Excellent communication skills
5. Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
6. Ability to interpret financial and statistical information

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway. You could be just the person we’re looking for!

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

1. Bonus
2. Discounts, savings and cash back at numerous retailers
3. Life assurance
4. Extended family policy including maternity, paternity, additional annual leave and more
5. Mental Health First Aiders and Employee Assistance Programme, we look out for each other
6. Complete induction and a company that lets you grow and encourages development
7. Financial education and loans
8. Flexible working options
9. A business striving to create an environment of inclusion so everyone can be their true self
10. And more!

#BelongWithUs

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.