Branch Leader: Broker Growth & Strategy

Arch Insurance; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Arch Europe Insurance Services Ltd in London seeks a Branch Manager to lead a high‑performing team and execute strategy aligned with regional objectives. You will cultivate relationships with brokers and strategic partners, drive profitable growth, and oversee day‑to‑day operations to ensure service excellence.

The role emphasizes leadership, performance management, and collaboration across departments, with a focus on broker engagement and new business development for the local market.

Qualifications

• Experience in management or leadership in insurance
• Proven stakeholder and broker relationship management
• Strong underwriting and risk assessment capabilities

Responsibilities

• Drive profitable growth by cultivating broker relationships and new business opportunities
• Oversee pipeline, enquiries and case management across the branch
• Lead quarterly business reviews with strategic partners and local brokers
• Utilise CRM tools to capture broker engagement activities
• Conduct regular one-to-one meetings for performance management and development
• Manage branch budgeting, travel and time-off within approved budgets
• Collaborate with Regional Manager to enhance broker engagement and service standards

Skills

Broker relationships

Business development

Strategic planning

Risk assessment

Team leadership

Collaboration

Accountability

Customer focus

Communication

Education

CII qualifications preferred

Job description

Arch Europe Insurance Services Ltd in London seeks a Branch Manager to lead a high‑performing team and execute strategy aligned with regional objectives. You will cultivate relationships with brokers and strategic partners, drive profitable growth, and oversee day‑to‑day operations to ensure service excellence.

The role emphasizes leadership, performance management, and collaboration across departments, with a focus on broker engagement and new business development for the local market.