Branch Customer Service & Cash Specialist

HSBC Holdings plc; Penrith; Sur place; GBP 21 000 - 27 000; Plein temps

Résumé du poste

HSBC Holdings plc in the United Kingdom is seeking a branch-based customer-facing team member to provide a high-quality, personalised service at the frontline. You will pro-actively identify and address simple customer needs while handling cash withdrawals and deposits and encouraging use of direct channels where appropriate.

The role focuses on delivering service excellence, protecting the bank, and supporting branch operations with energy and a target-driven approach to customer outcomes.

Responsabilités

• Deliver Service Excellence and Efficiency
• Protect the Bank
• Promote and deliver Multi-Channel Engagement
• Support the Branch and Identify Customer Opportunities

Description du poste

HSBC Holdings plc in the United Kingdom is seeking a branch-based customer-facing team member to provide a high-quality, personalised service at the frontline. You will pro-actively identify and address simple customer needs while handling cash withdrawals and deposits and encouraging use of direct channels where appropriate.

The role focuses on delivering service excellence, protecting the bank, and supporting branch operations with energy and a target-driven approach to customer outcomes.