Branch Colleague / Branch Manager Area 27

Timpson Ltd; Crawley Down; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Free holidays

Uncapped bonuses

Discount card

Birthday day off

School day off

Salary reviews

Social events

Lottery draws

Promotion prospects

Skills training

Marriage bonus

Mental health support

Flu jabs and 24-hour helpline

Job summary

Timpson Ltd is recruiting for a Branch Colleague / Trainee Branch Manager position in Crawley and surrounding areas. The role involves training for a rewarding career in a service-based retail company known for its people-focused culture.

40 hours over 5 days, with weekends and overtime after training. Starting pay is £26,520 per year, rising to £26,624 after a successful trial, plus uncapped weekly bonuses.

Qualifications

• Willingness to undergo in-depth training from day one.
• Positive, friendly, confident communicators welcome.

Responsibilities

• Serve customers with key cutting, watch and mobile repair, engravings, shoe repairs, photo processing, dry cleaning and more.
• Represent Timpson with a focus on excellent customer service and daily acts of kindness.

Skills

Customer service

Communication

Positive attitude

Team player

Tools

Training program

Job description

Branch Colleague / Trainee Branch Manager Area 27

Timpson

'One of the best places to work in the UK' The Sunday Times

(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career? If you've spent time in retail or hospitality and are eager for a fresh challenge, look no further! Timpson, recognized by The Sunday Times as 'One of the Best Places to Work in the UK,' is calling for dynamic individuals to join our successful high street service team.

Position: Trainee Branch Manager / Mobile Colleague for Timpson, a Service-Based Retail Company

Location: Crawley (and surrounding area)

Job Type: Permanent Full Time

Pay: Starting at £26520 per annum increasing to £26624 per annum following a successful trial period including uncapped weekly bonus

Hours: 40 hours over 5 days, including weekends, with overtime opportunities available post-training.

Job Description

Your day-to-day responsibilities will include serving customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning and many other services.

Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You'll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you'll need to succeed. We'll set you on the path for a successful and rewarding career, and then show you how to excel at Timpson!

As part of your job role, you will be expected to Complete an act of kindness for customers or colleagues every day

What We Offer:

Taking care of our colleagues is our top priority. Every year, we measure our happiness index to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child's first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24-hour helpline
• and more!

Who We're Looking For:

We value personality over qualifications. Ideal candidates are positive, friendly, confident, and great communicators. We welcome applicants from all backgrounds, including ex-offenders.

Who We Are:

As a family-run business since 1865, Timpson is proud to be the largest service retailer in the UK with over 1,300 stores nationwide. We pride ourselves on our culture of trust, giving colleagues the freedom to excel in their roles. If you're interested in varied work and career progression, this could be the right role for you!