Branch Colleague / Branch Manager A22

Timpson Ltd; Burgh Heath; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Free holiday homes

Uncapped bonuses

Discount card

Job summary

Timpson Ltd in Bagshot is hiring for Branch Manager/Branch Colleague/Mobile roles. Experience in retail or hospitality is preferred, and we provide in-depth training to help you grow within a friendly, service-based team.

Join a family-run business with a long history and clear path for development. The role involves 40-hour weeks, weekends, and a starting salary with potential weekly bonuses as you prove yourself in this rewarding, customer-focused environment.

Qualifications

• No formal qualifications required; personality matters.
• Excellent communication and customer service skills are valued.
• Willingness to learn and adapt in a busy retail environment.

Responsibilities

• Serve customers with key cutting, watch and mobile phone repairs, engravings and shoe repairs.
• Assist with photo processing and dry cleaning services.
• Provide friendly, helpful service and complete tasks efficiently.

Job description

‘One of the best places to work in the UK’ The Sunday Times

(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality and are eager for a fresh challenge, look no further! Timpson, recognized by The Sunday Times as 'One of the Best Places to Work in the UK,' is calling for dynamic individuals to join our successful high street service team.

Position: Branch Manager/ Branch Colleague/ Mobile *delete as appropriate* for Timpson, a Service-Based Retail Company

Location: Bagshot (and surrounding area)

Job Type: Permanent / Temporary/ Full Time / Part Time

Pay: Starting at £26624 per annum increasing to £28500 per annum following a successful trial period including uncapped weekly bonus

Hours: 40 hours over 5 days, including weekends, with overtime opportunities available post-training.

Job Description

Your day-to-day responsibilities will include serving customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning, and many other services.

Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You’ll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you’ll need to succeed. We’ll set you on the path for a successful and rewarding career, and then show you how to excel at Timpson!

As part of your job role, you will be expected to Complete an act of kindness for customers or colleagues every day

What We Offer:

Taking care of our colleagues is our top priority. Every year, we measure our “happiness index” to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• - Free holiday homes
• - Achievable uncapped bonuses
• - Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• - An extra day off for your birthday
• - Paid day off for a child’s first day at school
• - Annual salary reviews
• - £1000 weekly lottery draws
• - Excellent promotion prospects
• - £100 bonus when you get married
• - Mental health support, including free flu jabs and a 24-hour helpline
• - … and more!

Who We’re Looking For:

We value personality over qualifications. Ideal candidates are positive, friendly, confident, and great communicators. We welcome applicants from all backgrounds, including ex-offenders.

Who We Are:

As a family-run business since 1865, Timpson is proud to be the largest service retailer in the UK with over 1,300 stores nationwide. We pride ourselves on our culture of trust, giving colleagues the freedom to excel in their roles. If you're interested in varied work and career progression, this could be the right role for you!