Branch Colleague / Branch Manager A20

Timpson Group; Chatham; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Free holiday homes

Achievable uncapped bonuses

Discount card

Extra day off for birthday

Paid day off for child's first day at/

Annual salary reviews

Regular social events

Weekly lottery draws

Promotion prospects

Ongoing skills training

£100 bonus on marriage

Mental health support

Free flu jabs

24-hour helpline

Job summary

Timpson in the United Kingdom is seeking dynamic individuals for Chatham and surrounding areas. This service-based retail role offers in-depth training from day one and a clear path to a rewarding career within a family-run business that values trust and customer satisfaction.

You will perform a variety of services, work 40 hours across five days including weekends, and benefit from weekly bonuses. The role offers a starting salary of £26,520 rising to £30,680 after a successful trial, with

Qualifications

• Experience in retail or hospitality welcomed but not required.
• In-depth training provided from day one.
• Friendly, confident and good communicators valued.

Responsibilities

• Serve customers with key cutting, watch and mobile repairs, engravings and other services.
• Deliver excellent customer service and help customers with a range of Timpson offerings.
• Support a busy, high-street environment and maintain store standards.

Skills

Customer service

Communication

Teamwork

Job description

Timpson

'One of the best places to work in the UK' The Sunday Times

(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career? If you've spent time in retail or hospitality and are eager for a fresh challenge, look no further! Timpson, recognized by The Sunday Times as 'One of the Best Places to Work in the UK,' is calling for dynamic individuals to join our successful high street service team.

Position

Branch Manager/ Branch Colleague/ Mobile for Timpson, a Service-Based Retail Company

Location

Chatham (and surrounding area)

Job Type

Permanent / Temporary/ Full Time / Part Time

Pay

Starting at £26520 per annum increasing to £30680 per annum following a successful trial period including uncapped weekly bonus

Hours

40 hours over 5 days, including weekends, with overtime opportunities available post-training.

Job Description

Your day-to-day responsibilities will include serving customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning and many other services.

Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You'll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you'll need to succeed. We'll set you on the path for a successful and rewarding career, and then show you how to excel at Timpson!

As part of your job role, you will be expected to Complete an act of kindness for customers or colleagues every day

What We Offer

Taking care of our colleagues is our top priority. Every year, we measure our happiness index to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child's first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24-hour helpline
• and more!

Who We're Looking For

We value personality over qualifications. Ideal candidates are positive, friendly, confident, and great communicators. We welcome applicants from all backgrounds, including ex-offenders.

Who We Are

As a family-run business since 1865, Timpson is proud to be the largest service retailer in the UK with over 1,300 stores nationwide. We pride ourselves on our culture of trust, giving colleagues the freedom to excel in their roles. If you're interested in varied work and career progression, this could be the right role for you!