Branch Assistant

HYDRAQUIP HOSE & HYDRAULICS; Enfield; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

20 days Holiday

Bank holidays

Company pension

Wellbeing support & rewards platform

Volunteering day

Refer-a-Friend bonus

Cycle to Work

Training & development

Job summary

Hydraquip is seeking a friendly, customer-focused Trade Counter Assistant to join our Enfield branch. You will serve customers at the counter and by phone, process orders and quotations, and help with stock picking and packing.

You will also assist with hose assembly and basic workshop tasks, supporting stock control and branch administration as you grow into more responsibility. We offer a competitive salary, 20 days holiday plus bank holidays, a company pension, wellbeing support, and

Qualifications

• Reliable, customer-focused attitude.
• Good communication skills.
• Ability to work well in a small team.

Responsibilities

• Serve customers at the trade counter and by phone/email.
• Process orders, quotations and customer enquiries.
• Picking, packing and receipting stock.
• Assisting with hose assembly and basic workshop tasks.
• Supporting stock control and branch administration, with scope to take ownership as the role develops.
• Promoting Hydraquip products and services where appropriate.
• Maintaining a safe, organised branch environment in line with H&S standards.

Skills

Customer service

Communication

Teamwork

Job description

Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.

Why join Hydraquip?

• Competitive salary
• 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
• Company pension, wellbeing support & access to a wide‑ranging employee benefits & rewards platform, including a paid volunteering day, Refer‑a‑Friend bonus and Cycle to Work scheme
• Full training and ongoing development provided

Role and Responsibilities

• Serving customers at the trade counter and by phone/email
• Processing orders, quotations and customer enquiries
• Picking, packing and receipting stock
• Assisting with hose assembly and basic workshop tasks
• Supporting stock control and branch administration, with scope to take ownership as the role develops
• Promoting Hydraquip products and services where appropriate
• Maintaining a safe, organised branch environment in line with H&S standards

Essential Experience

What we’re looking for

• A reliable, customer‑focused attitude
• Good communication skills
• Ability to work well in a small team

Desirable Experience

• Trade counter, warehouse or customer service experience
• Interest in mechanical or hydraulic products

If you’re looking for a company that values good work and invests in its employees,