Branch Assistant

Epwin Group; Bridgend; On-site; GBP 16,000 - 21,000; Full time

Benefits offered by this job

Company pension

Generous staff discount

TELUS employee discounts

Monthly awards

On-the-job training

Career progression

Job summary

Epwin Group is seeking a Branch Assistant in the Bridgend area. The role focuses on delivering excellent customer service at our trade counters and supporting the branch in day-to-day operations.

Ideal candidates will have a full driving license, IT literacy, and a can-do attitude. Training will be provided for forklift use and safety compliance, with opportunities for career progression within the Epwin Group Plc family.

Qualifications

• Full valid driving license required.
• Forklift license preferable; training provided if not.
• Experience in a driving role advantageous.
• Good organisational skills and IT literate
• Experience in a trade counter environment preferred but not essential.

Responsibilities

• Work with the team to provide excellent customer service.
• Help maintain high standards within the trade counter area and warehouse.
• Assist with health and safety compliance.
• Competent with multi-drop deliveries.
• Work with Branch Manager and team to achieve branch targets.
• Provide cover in the branch when required with a friendly, welcoming attitude.
• Be versatile and assist in all aspects of running the branch.

Skills

Driving license

Forklift license

IT literacy

Organisational skills

Team player

Customer service

Tools

Forklift license

Job description

Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we're looking for team players to grow with us. If you've got a can-do, will-do attitude and an eagerness to learn, you're exactly the kind of person we're looking for. The role of a Branch Assistant:

• Works together with the team to provide excellent customer service.
• Help maintain high standards within the trade counter area and warehouse.
• Has a can-do/will-do attitude and able to work within a small team.
• Assist with health and safety compliance.
• Is competent with multi-drop deliveries.
• Work with the Branch Manager and the rest of the team to achieve branch performance targets.
• Provide cover in the branch when required. Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
• Be versatile and prepared to assist in all aspects of running the branch.
• Must have a full valid driving license. A forklift truck license would be preferable but if not, training will be provided.
• Previous experience in a driving role would be advantageous.
• Good organisational skills and be IT literate.
• Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided
• Previous driving experience With nearly 30 branches nationwide and endless opportunity for personal progression, working with National Plastics is an exciting prospect. We supply quality plastic building products to the trade and public, including roofline, rainwater, windows, doors and roofing. As part of the Epwin Group Plc, we're proud to be part of a much larger family of successful businesses.

Our trade counters

• Company pension.
• Generous staff discount.
• The chance to join a vibrant, progressive company that looks after their people.
• The opportunity to voice your ideas and help shape the future of the business.
• Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
• Enrolment within "TELUS" which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
• Monthly awards where our people are recognised for outstanding contributions.
• On the job and on-line training. We invest in our people.