Branch Assistant

networx Recruitment; Accrington; Vor Ort; GBP 18.000 - 23.000; Vollzeit

Benefits dieser Stelle

Telus Health

Cycle to Work

Pension

Training

Zusammenfassung

Epwin Group is seeking a Branch Assistant for our Accrington branch. This role combines customer service with warehouse support, working with the team to deliver a high standard of service and ensure branch performance.

A full valid driving license is essential; forklift training available if needed. You’ll fit in with a friendly team, be IT literate, and help with health and safety compliance while supporting deliveries.

Qualifikationen

• Friendly, welcoming attitude with energy to serve customers.
• Versatile and able to assist in all aspects of running the branch.
• Must have a full valid driving license; forklift license preferable with training provided.
• Previous experience in a driving role is advantageous.
• Good organisational skills and IT literate.
• Experience in a trade counter environment preferred but not essential.
• Full training will be provided.

Aufgaben

• Provide excellent customer service together with the team.
• Help maintain high standards in the trade counter and warehouse.
• Work within a small team with a can-do attitude.
• Assist with health and safety compliance.
• Be competent with multi-drop deliveries.
• Collaborate with Branch Manager to achieve targets.
• Provide cover in the branch when required.

Kenntnisse

Customer service

Team player

IT literate

Organisational skills

Driving license

Jobbeschreibung

- This role is predominantly driving, therefore a full driving license is required

Hours of Work: Monday-Friday: 07:30-16:30

Who are we?

With nearly 30 branches nationwide and endless opportunity for personal progression, working with National Plastics is an exciting prospect. We supply quality plastic building products to the trade and public, including roofline, rainwater, windows, doors and roofing. As part of the Epwin Group Plc, we’re proud to be part of a much larger family of successful businesses.

Our trade counters

Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

The role of a Branch Assistant:

• Works together with the team to provide excellent customer service.
• Help maintain high standards within the trade counter area and warehouse.
• Has a can-do/will-do attitude and able to work within a small team.
• Assist with health and safety compliance.
• Is competent with multi-drop deliveries.
• Work with the Branch Manager and the rest of the team to achieve branch performance targets.
• Provide cover in the branch when required.

Our ideal Branch Assistant:

• Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
• Be versatile and prepared to assist in all aspects of running the branch.
• Must have a full valid driving license. A forklift truck license would be preferable but if not, training will be provided.
• Previous experience in a driving role would be advantageous.
• Good organisational skills and be IT literate.
• Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided
• Previous driving experience

What you’ll get

• 24 days annual leave, plus statutory bank holidays.
• Company pension.
• The chance to join a vibrant, progressive company that looks after their people.
• The opportunity to voice your ideas and help shape the future of the business.
• Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
• Enrolment within “TELUS” which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
• Monthly awards where our people are recognised for outstanding contributions.
• On the job and on-line training. We invest in our people.

The Company

Epwin Group is one of the leading manufacturers and suppliers of low maintenance building products with some of the best-known manufacturing and service names in the sector. We are one of the UK’s largest manufacturers and suppliers of windows, doors and fascia systems with some of the best-known manufacturing and service names in the sector. The principal activities of the Group are the extrusion of PVC-U and roofline products as well as the manufacture of windows, doors, conservatories and sealed units. Group businesses also produce high quality cladding, guttering, decking and prefabricated GRP building components. At Epwin, we believe our success has come from the hard work and dedication of our employee’s, we wouldn't be where we are today without them.

We take pride in our people

At Epwin, we believe our success has come from the hard work and dedication of our employee’s, we wouldn't be where we are today without them.

We’re interested in our future, constantly investing and innovating in new products, processes and our employee’s and we like to give back to our employee’s as much as they give us.

The Benefits

Telus Health (Lifeworks) is a confidential employee support platform to help employees and their family’s deal with life challenges.

Holidays

Your holiday entitlement will be detailed in your contract of employment.

Cycle to Work

Obtain a bike and/or cycling accessories to use for cycling to work whilst making income tax and National Insurance savings.