Branch Administrator – Service & Operations Support

Schindler Group; Bellshill; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Annual bonus

25 days holiday + bank holidays

Pension scheme

Private medical cover

Volunteer day

Eye tests

Employee discounts

Job summary

Schindler Ltd (UK) seeks a Branch Administrator for our Bellshill, Scotland office. The role supports Service Leader teams, handling admin tasks to help meet sales and operations targets and maintain the maintenance portfolio.

You will coordinate service activities, document updates in systems, and assist in invoicing and reporting while providing excellent customer service with strong organisation and communication skills.

Qualifications

• Excellent communication and customer service etiquette.
• Strong time management and planning abilities.
• Attention to detail and organisational skills.
• Ability to work with internal and external stakeholders.
• Proactive problem-solving and adaptability to change.

Responsibilities

• Coordinate service and repair activities for open jobs.
• Document and update systems; inform customers of status and timelines.
• Close completed jobs and ensure data is ready for invoicing and reporting.
• Maintain worksheet and payroll-related documents.
• Handle non-financial account and contact data in the system.

Skills

Communication

Customer service

Time management

Organisational skills

Problem solving

Teamwork

Adaptability

Tools

Office 365

SAP

Job description

Schindler Ltd (UK) seeks a Branch Administrator for our Bellshill, Scotland office. The role supports Service Leader teams, handling admin tasks to help meet sales and operations targets and maintain the maintenance portfolio.

You will coordinate service activities, document updates in systems, and assist in invoicing and reporting while providing excellent customer service with strong organisation and communication skills.