Branch Administrator

CONNELLS GROUP; Reading; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a forward-thinking company as a Branch Administrator, where you will play a key role in supporting a dynamic sales team. This position offers an engaging environment with opportunities for personal growth and career progression. You'll be responsible for managing administrative tasks, handling customer inquiries, and ensuring smooth office operations. The company values diversity and encourages applications from all qualified candidates, making it a great place to develop your skills while contributing to a supportive team atmosphere.

Benefits

Industry-leading training and development

Career ladder opportunities

Supportive and rewarding environment

Team incentives

Qualifications

• Experience in administrative roles, preferably as an Administrator or Secretary.
• Strong customer service skills and ability to work in a client-facing role.

Responsibilities

• Support the sales team with administrative duties and customer inquiries.
• Upload property details onto major property portals and manage office expenditure.

Skills

Administrative Experience

Customer Service

Resilience

Numeracy

Organizational Skills

Communication Skills

IT Literacy

Tools

MS Office

Job description

Branch Administrator

At Roger Platt, part of the Connells Group, we're looking for a highly motivated Branch Administrator to support our team in our branch in Lower Earley, Reading. As our Branch Administrator, you will take ownership of office administration accurately, efficiently, and professionally within a busy customer-facing environment.

What’s in it for you as our Branch Administrator?

• Industry-leading training and development
• Demonstrable career ladder
• Opportunities for progression
• Supportive, rewarding, and fun environment
• Team incentives
• Understanding of operations within an estate agency business

Key responsibilities of a Branch Administrator

The main purpose of your role is to support the sales team with administrative duties. This includes uploading property details onto major property portals, handling customer enquiries both in branch and over the phone, and ensuring office expenditure remains within budget.

Skills and experience required

• Preferably experience as an Administrator, Secretary, or similar role
• Customer-focused and comfortable in a client-facing role
• Resilient, positive, numerate, and detail-oriented
• Organised and able to prioritise workload in a fast-paced environment
• Keen interest in learning and industry updates
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)

Roger Platt is an equal opportunities employer and encourages applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies show women and people of colour are less likely to apply unless they meet all qualifications. At Connells Group, we are committed to diversity, inclusion, and authenticity. If you're excited about this role but your experience isn’t a perfect match, we still encourage you to apply—you might be the right fit for this or other opportunities.

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