Branch Administrator

Cornerstone; Peterhead; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a friendly and efficient Branch Administrator to join their team in Peterhead. This full-time role involves providing essential administrative support to ensure smooth operations within the branch. You'll be the central point of contact, handling tasks ranging from managing correspondence to organizing meetings and supporting fundraising events. If you have a customer service background and are confident in Microsoft Office, this is a fantastic opportunity to contribute to a caring organization dedicated to making a difference in people's lives. Don't miss out on the chance to be part of a passionate team!

Qualifications

• Experience in providing administrative support in a customer-facing role.
• Confidence in using Microsoft Office packages.

Responsibilities

• Provide administrative support to branch colleagues.
• Coordinate a wide range of administrative tasks.

Skills

Administrative Support

Customer Service

Microsoft Office (Outlook, Word, Excel)

Communication Skills

Problem-Solving Skills

Attention to Detail

Organizational Skills

Job description

Are you an experienced, friendly Administrator looking for a fresh new full-time role for 2025? You’re in luck! We’re now on the lookout for a friendly, efficient and reliable new colleague to join our amazing team in Peterhead as a Branch Administrator on a full-time (39 hours per week) basis.

The Role

As Branch Administrator, you'll provide administrative support to our Aberdeenshire North branch colleagues to ensure that we operate in an efficient, effective and person-centred way.

This is a fast-paced, customer-facing role and you’ll act as a central point of contact within our branch, coordinating a wide range of administrative tasks, including:

1. Supporting our services and Branch Leader with administrative tasks
2. Processing incoming and outgoing mail
3. Banking & finances
4. Minute-taking
5. Managing, archiving and retrieving staff files
6. Protecting Vulnerable Groups (PVG) applications
7. Ensuring that colleagues are adequately supported and equipped to work within the branch, e.g., provision of ID badges, access to relevant Teams channels, allocating devices and other necessary equipment as appropriate
8. Scheduling and planning meetings
9. Answering the telephone
10. Promoting and contributing to setting up, arranging and organising fundraising events.

Please see our role profile for a full list of role responsibilities.

About You

What we’ll need you to bring:

1. Experience in providing administrative support in a customer-facing role
2. Confidence in the use of Microsoft packages (including Outlook, Word, and Excel)
3. Excellent written and verbal communication skills
4. The ability to prioritise your workload and work independently
5. Great problem-solving skills with a positive can-do attitude and approach
6. Excellent attention to detail
7. Confidence to communicate with colleagues, customers, and stakeholders at all levels

Shift patterns

This role will involve working in our Peterhead office during office hours Monday-Friday.

About Cornerstone

With over 40 years’ experience delivering great care and support, Cornerstone provides tailored, individual packages of care which focus on enabling people with a variety of needs, including learning disabilities, physical disabilities, autism, and complex care needs, to live the best possible life.

We offer a truly personalised service. We work closely with the people we support, and their families, to determine priorities and to set goals. We are flexible in our care provision and will discuss what we can do to make the biggest difference to the lives of the people we support.

Sound interesting? Then what are you waiting for? Apply today, we can’t wait to hear from you!

Shortlisted candidates will be invited to an interview on Wednesday 5th March 2025. Successful candidates will be required to go through a standard Disclosure check through Disclosure Scotland.