Branch Administrator

CONNELLS GROUP; Hexham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a highly motivated Branch Administrator to join their dynamic team in Hexham. This role offers an exciting opportunity to support a busy sales team with essential administrative tasks, ensuring smooth operations within the branch. You'll be responsible for managing customer inquiries, maintaining office expenditure, and uploading property details onto major portals. The company prides itself on providing industry-leading training and development, fostering a supportive and fun environment for its employees. If you're organized, detail-oriented, and eager to grow your career, this could be the perfect opportunity for you.

Benefits

Industry leading training and development

Career ladder opportunities

Team incentives

Supportive environment

Qualifications

• Previous experience in an administrative or secretary role preferred.
• Strong customer focus and ability to work in a client-facing role.

Responsibilities

• Support the sales team with various administrative duties.
• Upload property details onto major property portals and handle customer inquiries.

Skills

Customer Service

Administration

Communication Skills

Organizational Skills

IT Literacy

Education

High School Diploma

Experience in Administration

Tools

MS Office

Job description

Branch Administrator

At Rook Matthews Sayer, part of the Connells Group, we're looking for a highly motivated, competent and organised Branch Administrator to support our fantastic team in branch in Hexham . Previous estate agency experience preferred, but not essential. As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment.

What’s in it for you as our Branch Administrator?

• Industry leading training and development
• Demonstrable career ladder
• Opportunities for progression
• Supportive, rewarding and fun environment
• Team incentives
• Understanding of operations within an estate agency business

Key responsibilities of a Branch Administrator

The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels.

Skills and experience required to be a successful Branch Administrator

• Preferably experience as an Administrator / Secretary or similar role
• Customer focussed and comfortable in a client facing role
• Resilient, positive, numerate and detail oriented
• Organised and able to prioritise workload in a faced paced environment
• Keen interest in learning and keeping up to date with industry changes
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)

Rook Matthews Sayer is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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