Branch Administrator

Cornerstone; Galashiels; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a forward-thinking organization as a Branch Administrator in the beautiful Scottish Borders. This part-time role offers a dynamic environment where you'll be the central point of contact, managing a variety of administrative tasks. With over 40 years of experience in delivering tailored care, this established industry player is committed to making a positive impact on the lives of individuals with diverse needs. If you're an organized individual with excellent communication skills and a passion for providing exceptional support, this opportunity is perfect for you. Apply now to become part of a dedicated team making a real difference in the community.

Qualifications

• Experience in a customer-facing administrative role is essential.
• Proficient in Microsoft Office applications, especially Outlook, Word, and Excel.

Responsibilities

• Act as the first point of contact for the branch via phone, email, and in person.
• Coordinate administrative tasks and support the Branch Leader.

Skills

Administrative Support

Microsoft Office (Outlook, Word, Excel)

Communication Skills

Problem-Solving

Attention to Detail

Time Management

Job description

Are you an experienced Administrator looking for a fresh new role for the New Year? Well, you’re in luck! We’re now on the lookout for a friendly, efficient and reliable new colleague to join our amazing team in the Scottish Borders as Branch Administrator on a part-time (20 hours), permanent basis.

The Role

As Branch Administrator, you’ll be involved in all aspects of the day-to-day administration tasks of our Scottish Borders Branch.
This is a fast-paced, customer-facing role and you’ll act as a central point of contact within our branch, coordinating a wide range of administrative tasks, including:

1. Being the first point of contact for the branch via phone, email and in person.
2. Supporting our services and Branch Leader with administrative tasks such as coordinating internal and external meetings, minute taking and preparing agendas.
3. Processing incoming and outgoing mail.
4. Banking & finances.
5. Supporting the management of our local branch hubs with things such as repairs, utilities and reporting any faults to the landlord.
6. Managing staff files and supporting managers with rota management.
7. Maintaining Scottish Social Services Council (SSSC) information.
8. Protecting Vulnerable Groups (PVG) applications.
9. Scheduling and planning meetings.

About You

What we’ll need you to bring:

1. Experience in providing administrative support in a customer-facing role.
2. Confidence in the use of Microsoft packages (including Outlook, Word and Excel).
3. Excellent written and verbal communication skills.
4. The ability to prioritise your workload and work independently.
5. Great problem-solving skills with a positive can-do attitude and approach.
6. Excellent attention to detail.
7. Confidence to communicate with colleagues, customers and stakeholders at all levels.

Shift patterns

This role will involve working in our Scottish Borders office during office hours Monday-Friday. We do have an element of flexibility on the hours and days which would be mutually agreed if you were successful. We will ask about your preferences within the application form.

About Cornerstone

With over 40 years’ experience delivering great care and support, Cornerstone provides tailored, individual packages of care which focus on enabling people with a variety of needs, including learning disabilities, physical disabilities, autism and complex care needs, to live the best possible life.

We offer a truly personalised service. We work closely with the people we support, and their families, to determine priorities and to set goals. We are flexible in our care provision and will discuss what we can do to make the biggest difference to the lives of the people we support.

Sound interesting? Then what are you waiting for? Apply today, we can’t wait to hear from you!

Have some questions or simply want to find out more? You can call Sonia Jordan on 01382 220238.

Due to the branch closing for the festive period, successful candidates will be invited forward for interview at the start of January.

Successful candidates will be required to go through a standard Disclosure check through Disclosure Scotland.