Branch Manager - Motor Factor in Newcastle upon Tyne)

Glen Callum Associates; Newcastle upon Tyne; On-site; GBP 34,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic Branch Manager to oversee operations at a busy Motor Factor branch. In this pivotal role, you will lead a motivated team, ensuring the smooth running of daily operations while meeting key performance indicators. With a focus on customer service and team development, you will drive success in a fast-paced automotive environment. This is a fantastic opportunity to join a growing company that values leadership and innovation, offering competitive salary packages and career progression. If you are passionate about the automotive industry and ready to make an impact, this role is for you.

Benefits

Bonus structure

Pension plan

28 days annual leave including bank holidays

Career progression opportunities

Supportive team environment

Qualifications

• Proven experience in managing a Motor Factor branch with strong leadership skills.
• Strong knowledge of automotive products and accessories.

Responsibilities

• Lead daily operations of the branch, ensuring KPIs and SLAs are met.
• Manage stock control and maintain excellent customer service.

Skills

Leadership

Knowledge of car parts and accessories

Customer-focused approach

Communication skills

Results-driven mindset

Tools

MAM software

Job description

Branch Manager - Motor Factor

Are you a strong leader with a passion for the automotive industry? Do you have extensive experience in managing a Motor Factor branch or similar, ensuring the smooth running of the business? We're looking for a Motor Factor Branch Manager to take charge and drive success at our busy branch!

You will be joining a dynamic and growing team and make a real impact in a fast-paced automotive environment. As Branch Manager, you'll be in charge of overseeing the daily operations of the branch, warehouse, sales office and trade counter, ensuring we meet KPIs, SLAs, and provide top-notch service to our customers.

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to £40K Basic + Bonus + Pension + 28 days annual leave inc BH

What You'll Do:

1. Lead and manage the daily operations of the branch, including the warehouse, sales office, and trade counter.
2. Ensure KPIs & SLAs are consistently met while driving the success of the branch.
3. Oversee stock control, goods in and goods out, and carry out regular stock takes.
4. Take charge of team leadership and staff development by offering ongoing training and ensuring the team is motivated and high-performing.
5. Manage and develop relationships with suppliers and customers to ensure smooth operations.
6. Report directly to the MD, providing insight into branch performance and areas for improvement.
7. Ensure excellent customer service and that products are delivered efficiently and accurately.

What We Need From You:

1. Strong knowledge of car parts, accessories, and automotive products.
2. Proven experience in managing a Motor Factor branch, with strong leadership skills.
3. Experience with MAM software is a huge advantage (but not essential).
4. Team leadership experience, with the ability to inspire, motivate, and develop a successful team.
5. A results-driven mindset, with experience managing KPIs, SLAs, and daily operations.
6. Excellent communication skills and a customer-focused approach.

Why You Should Apply:

1. Competitive salary and attractive bonus structure.
2. Excellent career progression opportunities with a growing company.
3. Dynamic and supportive team environment.
4. Be a key part of a successful company that values leadership, teamwork, and innovation.

Ready to Lead?

JOB REF: 4242RC Branch Manager