Branch Administrator

Ernest Doe & Sons Ltd; Cambridge; On-site; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Company Sick Pay Scheme

Life Assurance (2x salary)

Workplace Pension

Employee Referral Bonus

Staff discount in Country Stores

Winter Flu Jab Service

Wellbeing Focus Group

Job summary

A reputable company in the agricultural sector is looking for a proactive Branch Administrator to support operations at their Fulbourn branch near Cambridge. The role involves administrative support, managing communications, and assisting with various operational tasks. Ideal candidates will have strong communication skills, organizational abilities, and proficiency in Microsoft Office. This permanent, full-time role offers competitive compensation and benefits.

Qualifications

• Ability to multitask in a fast-paced environment.
• Confident when working with confidential information.
• Comfortable liaising with customers and team members at all levels.

Responsibilities

• Provide day-to-day administrative support.
• Manage switchboard and incoming enquiries.
• Prepare quotes, invoices, and delivery documentation.
• Update records and maintain databases.
• Support events, trade shows, and sales campaigns.
• Assist with cashiering duties and liaise with Head Office.

Skills

Excellent communication

Highly organized

Discreet and trustworthy

Strong attention to detail

Proficiency in Microsoft Office

Self-motivated

Customer-service focused

Job description

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Direct message the job poster from Ernest Doe & Sons Ltd

We’re looking for a proactive and efficient Branch Administrator to join our friendly and professional team at our Fulbourn branch near Cambridge. This is a dynamic and varied role where you’ll play a key part in ensuring smooth branch operations while supporting the Branch Manager and wider team.

Role Overview

As the first point of contact for customers and internal teams, you’ll be responsible for:

• Providing day-to-day administrative support
• Managing the switchboard and incoming enquiries
• Preparing quotes, invoices, and delivery documentation
• Updating records and maintaining databases
• Supporting events, trade shows, and sales campaigns
• Assisting with cashiering duties and liaising with Head Office
• You’ll be an essential part of keeping our operations professional, organised, and customer-focused.

What We’re Looking For

• Excellent communication and a professional phone manner
• Highly organised with the ability to multitask
• Discreet, trustworthy, and confident working with confidential information
• Strong attention to detail with both written and numerical data
• Comfortable liaising with customers and team members at all levels
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Self-motivated, adaptable, and a strong team player
• Confident using initiative in a fast-paced environment
• Presentable and customer-service focused

Additional Info:

• Start Date: ASAP (subject to notice period)
• Location: Fulbourn, Cambridge, CB21 5EX
• Hours:8am to 5pm, Monday to Friday (1hr unpaid lunch)
• Contract: Permanent, full-time, 40 hours per week
• 32 days holiday (including bank holidays)
• Company Sick Pay Scheme & Life Assurance (2x salary), Workplace Pension, Employee Referral Bonus, Staff discount in Country Stores, Winter Flu Jab Service & Wellbeing Focus Group

If you are interested please get in touch for further information or view all of our current vacancies on our website - www.ernestdoe.com/vacancies/

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Administrative, and General Business

• Industries

  Agriculture, Construction, Mining Machinery Manufacturing

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