Branch Administrator

TN United Kingdom; Barking; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK automotive parts distributor is seeking a Branch Administrator to support financial performance and manage customer accounts. The role involves daily till balancing, handling customer queries, and ensuring accurate record-keeping. Ideal candidates will thrive in a sales-driven environment and possess strong organizational skills.

Benefits

Performance-based bonuses

Annual leave with additional days based on service

Health & wellbeing tools

Discounts from household names

Paid time off for volunteering

Training and career progression opportunities

Qualifications

• Experience in telesales and/or customer service in a fast-paced environment.

Responsibilities

• Ensure all proof of delivery (POD) notes are accounted for.
• Balance the branch till daily and ensure accuracy.
• Handle general customer queries face-to-face or over the phone.

Skills

Organized

Attention to Detail

Interpersonal Skills

IT Literacy

Job description

We are looking for a Branch Administrator

As part of your role, you will support the branch by contributing to its financial performance.

Main duties include:

• Ensure all proof of delivery (POD) notes are accounted for.
• Investigate missing notes and PODs, obtaining replacements if required.
• Balance the branch till daily, ensuring accuracy and up-to-date records.
• Complete branch banking books and ensure monies are banked daily.
• Forward till reports to Head Office and update banking templates.
• Allocate pay later notes.
• Monitor unpaid cash sale reports, escalating discrepancies or queries.
• Ensure outstanding amounts are collected promptly.
• Run weekly account statements and keep them current.
• Maintain staff accounts.
• Monitor and analyze the age debt report.
• Allocate customer payments and ensure monies are banked daily.
• Update customer notes with relevant details.
• Review customer credit limits regularly.
• Handle general customer queries face-to-face or over the phone.

Working hours:

Approximately 0.5 hours Monday to Friday, including alternate Saturday working.

About You

You will have experience in telesales and/or customer service, ideally in a fast-paced, sales-driven environment.

What you'll need to succeed:

• Ability to work quickly and under pressure to meet deadlines.
• Organized with great attention to detail.
• Target-driven, motivated by sales, and able to handle rejection.
• Willing to learn and develop.
• Team player with the ability to work independently.
• Confident and polite telephone manner.
• Good interpersonal skills.
• IT literacy.

Benefits:

At GSF Car Parts, we support our team members' health, wealth, and lifestyle through various benefits, including:

• Opportunity to earn performance-based bonuses.
• Days annual leave (including bank holidays), with the chance to earn up to 5 additional days based on service.
• Health & wellbeing tools.
• Free support from pension experts.
• Discounts from household names like Asda, Nike, and John Lewis.
• Financial wellbeing products, including advances and savings schemes.
• Paid time off for volunteering.
• Training, qualifications, and career progression opportunities.

About Us

GSF Car Parts is a leading UK automotive parts distributor, supplying thousands of independent garages across the UK and Ireland with parts, tools, garage equipment, and training. We operate over branches nationwide with a turnover exceeding £ million. Our network is supported by centralized departments in procurement, supply chain, marketing, and national accounts, alongside integrated IT systems like our industry-leading catalogue, Allicat, and the Servicesure garage programme.

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Created on 15/05/2025 by TN, United Kingdom.