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The Belfry Hotel & Resort in Sutton Coldfield is seeking a proven leader to head the outlet and manage day-to-day operations, guiding a large team to deliver exceptional guest experience.
You will recruit, train and coach staff, drive service excellence, manage budgets and collaborate with kitchen teams to align menus with trends and customer preferences. A fast-paced, hospitality-driven environment awaits.
The BelfryHotel & Resort is an award-winning destination with 450+ luxurious roomsand suites, a selection of vibrant restaurants and bars, versatile event andmeeting spaces and a relaxing leisure club and spa. Our three exceptional golfcourses - including the legendary Brabazon - are celebrated around the world.Whether you're inspired by our iconic fairways, drawn to the tranquillity ofthe spa, excited by guest-facing roles, or energised by the work behind thescenes, you'll find your place within our dynamic and welcoming team.
The Belfryhas undergone a major expansion and renovation with an investment of over £80million, marking an exciting chapter in our history. The resort has beentransformed with the addition of The Masters Suite, a stunning new event space,a state-of-the-art leisure club plus a host of other enhancements that elevatethe Belfry experience like never before.
We believein taking care of our team just as much as we do our guests. That's why we werenamed in the 2026 Caterer’s Top 30 Best Places to Work and the Sunday Times Top10 Places to Work 2026.
The Brabazon Bar is the vibrant social hub of our resort, where energy,creativity, and connection come together. From expertly brewed coffees andlight bites in the morning, to elegant afternoon tea and hand-crafted cocktailsby night, no two shifts are ever the same. As the soundtrack of live weekendmusic fills the room, the bar comes alive with guests looking for great serviceand unforgettable moments. If you thrive in a fast-paced, dynamic environment,this is where your hospitality skills can truly shine.
The base annual rate for this role is £35,000.00 per annum, plus servicecharge.
We investin our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognisedqualifications, while our LEAD development programme supports careerprogression from entry level to senior leadership. We proudly promote fromwithin wherever possible, with clear development pathways to help you reachyour full potential.
Yourwellbeing matters. In partnership with The Burnt Chef Project, we offer mentalhealth support and funded counselling, alongside life assurance, 24/7 GPaccess, health cash plans, and menopause support. Wagestream helps you manageyour earnings and savings, while our Cycle2Work scheme and discounted gymmemberships encourage a healthy lifestyle.
Werecognise and reward our teams through the Belfry Awards, long servicerecognition, loyalty rewards, and additional holidays. Enjoy generous discountsacross the resort for you, friends, and family, plus everyday savings throughPerkbox. Free onsite parking and complimentary meals during shifts are alsoprovided.
Sustainabilityand community are at the heart of what we do. Set within 550 acres, we areproud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG ledapproach drives meaningful community impact and charitable fundraising,alongside our commitment to environmental stewardship.
Workinghere means being part of a supportive, values driven community. Our BelfryBeliefs - Make a Difference, Own Our Actions, Better Together, and DeliverEvery Day - guide how we work, support one another, and succeed together.