Box Office Lead & Events Administrator

Glasgow Life; Glasgow; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

30 days holiday

LGPS pension scheme

Employee Assistance Programme

Discounts on Glasgow Club memberships

Job summary

Glasgow Life is seeking a Box Office Sales Administrator to join the Tramway Arts & Music team in Glasgow. The role focuses on delivering a high-quality ticketing service for our programmes, reporting to the Venue Manager, and supporting community engagement through culture and sport initiatives.

You will manage box office operations, set up events in Tessitura, and liaise with partner companies to ensure smooth guest ticketing.

Qualifications

• Experience in ticketing or events is a plus.
• Strong interpersonal and frontline service skills.
• Ability to work flexible hours including evenings for show nights.

Responsibilities

• Provide ticketing service for Tramway events and respond to enquiries.
• Set up events in the Tessitura Box Office system and arrange partner reports.
• Sell tickets and issue guest tickets for events.
• Supervise Box Office clerks and manage rotas and H&S compliance.
• Lead accessibility provisions for public-facing activities.

Skills

Customer service

Communication

Teamwork

Job description

Glasgow Life is seeking a Box Office Sales Administrator to join the Tramway Arts & Music team in Glasgow. The role focuses on delivering a high-quality ticketing service for our programmes, reporting to the Venue Manager, and supporting community engagement through culture and sport initiatives.

You will manage box office operations, set up events in Tessitura, and liaise with partner companies to ensure smooth guest ticketing.