Theatre Box Office & Media Lead

Thetiscuk; Greater London; On-site; GBP 30,000 - 35,000; Full time

Job summary

Thetiscuk is seeking an experienced ticketing professional to manage day-to-day sales and box office activities. This role involves working closely with the Artistic Director and General Manager, ensuring excellent customer service and efficient operations.

The ideal candidate will have significant ticketing systems experience, strong skills in customer service, and familiarity with website management tools like Wordpress. A commitment to equal employment opportunities is a core value of Thetiscuk.

Qualifications

• Experience managing ticketing systems with in-house shows.
• Proficient in managing website CMS with a focus on Wordpress.
• Strong customer service skills for phone and email bookings.

Responsibilities

• Manage day-to-day ticket sales and box office operations.
• Coordinate with the Artistic Director and General Manager.
• Handle group bookings and dynamic pricing strategies.

Skills

Ticketing systems experience

Customer service skills

Website management knowledge

Social media and asset management

Experience with Mailchimp or similar CRM software

Numeracy and reporting skills

Tools

Nliven

Wordpress

Photoshop

Canva

Job description

Thetiscuk is seeking an experienced ticketing professional to manage day-to-day sales and box office activities. This role involves working closely with the Artistic Director and General Manager, ensuring excellent customer service and efficient operations.

The ideal candidate will have significant ticketing systems experience, strong skills in customer service, and familiarity with website management tools like Wordpress. A commitment to equal employment opportunities is a core value of Thetiscuk.