Boutique Manager London Mayfair

Ace Jewelers Group; Greater London; Hybride; GBP 40 000 - 56 000; Plein temps

Avantages offerts par ce poste

Hybrid work arrangement

Résumé du poste

Ace Jewelers Group in London is seeking a Private Client Advisor to join our sales team. You will engage discerning clients, advise on haute horlogerie, fine jewellery and natural diamonds, and represent our luxury showroom with warmth and professionalism.

This hybrid role lets you split time between the showroom, home, and client visits, with a strong emphasis on service, presentation, and building long‑term relationships in a dynamic, people‑driven environment.

Qualifications

• Previous luxury retail or jewelry sales experience preferred.
• Excellent English; strong communication skills.
• Ability to travel to client sites and host visits.

Responsabilités

• Advise customers in-store, by phone, and via email/social media; close sales.
• Stock management and showroom upkeep.
• Liaise with brands for partnerships and events (B2B).
• Presentable, customer‑focused, and commercially aware.
• Must have right to work in the United Kingdom (no visa sponsorship).

Connaissances

Customer service

Sales

Communication

English fluency

Description du poste

At Ace Jewelers, we live for our customers. For the simple reason that we are Ace customers ourselves. Everyone at Ace Jewelers loves jewelry, watches, and gemstones. And we treat people the way we want to be treated: with passion and lots of warmth.

ACE IS ABOUT BEING THE BEST

Ace Jewelers is a family business. This is not some vague marketing slogan. We are not a chain store and never want to be. All Team Ace members are like family to each other, and this also applies to our customers.

Our company was founded by David, a master diamond cutter and goldsmith with a passion for the craft. In 1975, he chose to name his company “Ace” instead of putting his own name on the storefront. Ace means both “to excel” and “to be the best at what you do” in English. So, our name says what we stand for: we want to excel every day and get the best out of ourselves.

NEVER WORK AGAIN?

If you can turn your hobby into your profession, is it really work? All Team Ace members are passionate experts who have turned their passion into their profession. So, in theory, we are never working!

Do you also want to never work again? Then let us know why you think you belong in Team Ace. And not with a standard story: tell us about your motivations, your passion, and your dreams! We always say “any business is people’s business,” so tell us who you really are and “what makes you tick”!

BUT WHAT ARE YOU LOOKING FOR?

Actually, we can be very short and clear about that. We have no profile or standard image of our new colleague. We value that every person is an individual—just like every diamond is unique. So, we have no preference for gender, age, nationality, education level, or track record. We do require that you are deeply passionate about jewelry, watches & gemstones—and people.

I AM ACE

Are you still not put off by our raw and honest introduction and think you fit into Team Ace? Then tell us why you are absolutely convinced of that. We want to emphasize that we are super subjective and critical. We rely heavily on our gut feeling and sometimes cannot put into words why we reject applicants. What we do promise is that we respond to every application within ten days. Calendar days, because in our world there are no office days—passionate experts always work… Or, well, at Ace we never work, as we said ;)

Introduction

The Ace Jewelers Group consists of a luxury jewelry showroom in Amsterdam & London and an international eBoutique owned by the Ben Joseph family. Two generations of jewelers and their teams strive to ensure that customers are always assisted professionally and courteously, both in person and online. Customers are welcome in showrooms with a warm, inviting, and safe environment, where the latest collections of high-end wristwatches, fine jewellery and natural diamonds are presented. Of course, clients can also rely on us for after-sales service for their valuables.

The sales team of Ace Jewellers, located in Mayfair (London, England), is looking for an enthusiastic, customer-friendly, and driven Private Client Advisor, M/F. It’s a hybrid role with flexible hours you set yourself: roughly 1/3 in the showroom, 1/3 at home and 1/3 on the road visiting clients.

Are you passionate about haute horlogerie, fine jewellery, and natural diamonds, and are you service-oriented, commercial, spontaneous, presentable, and passionate about sales? Then we are looking for you! We offer you a versatile position in a young, dynamic, friendly, driven, and above all enthusiastic team. You will also have the opportunity to further develop yourself!

Responsibilities

• Contact with brands (B2B);
• Stock Management;
• Advising customers in-store, by phone, via social media, or by email;
• Presentable, customer-focused, commercial, and responsible;
• Excellent command of the English language, both spoken and written;
• Preferably residing in London or surrounding area.
• Must have the right to work in the United Kingdom. We are unable to sponsor a visa.