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Beaverbrooks; Little Thurlow; On-site; GBP 20,000 - 27,000; Full time

Benefits offered by this job

Bonus scheme

28 days holiday (33 days after 2 years

Birthday day off

Staff discounts

Career progression

Pension and wellbeing support

Job summary

Beaverbrooks, the family-owned luxury jewellers, is seeking a Sales Assistant to deliver outstanding customer service and help clients choose jewellery and watches.

You’ll work 5 days a week, including weekends and evenings, in a supportive team that values learning and progression within the Beaverbrooks Way.

Benefits include a bonus scheme, 28–33 days holiday, a birthday day off, staff discounts, pension and wellbeing support.

Qualifications

• Customer-focused approach and excellent communication.
• Willing to work 5 days a week including weekends and evenings.
• Interest in luxury jewellery and customer experience.

Responsibilities

• Sell diamonds, jewellery and watches with exceptional service.
• Understand customers' needs and guide recommendations.
• Maintain product knowledge and store presentation.

Skills

Customer service

Sales

Merchandising

Tools

POS systems

Job description

Please note that this is a permanent position that requires flexibility to work 5 out of 7 days each week, including weekdays, weekend's and evenings

Join us as a Sales Assistant and develop your luxury retail career with our family-owned jewellers.

The awards we’ve been given speak volumes about what it’s like to work here, some of which are:

Retail's No 1 Best Company to Work For - Best Companies 2025

Accredited as an Outstanding Company to Work For - Best Companies 2025

'Employer of the Year 2026’ - The UK Jewellery Awards & The Professional Jeweller Awards

Main Responsibilities

As a Sales Assistant at Beaverbrooks, you’ll passionately sell stunning diamonds, jewellery and watches. That means creating moments that will last a lifetime—for every customer, every time.

You’ll encourage love and appreciation for our products, by knowing each one of them and what makes them special.

You’ll listen and take the time to identify our customers needs. As well as how much they’d like to spend on something really special. All so you can help them find the perfect item for their occasion.

Make no mistake, there's a lot to learn about the products, the people and the Beaverbrooks Way. And be prepared for accountability. The truth is, you’re going to have to work hard if you want to keep up—but, believe us, you’ll want to.

The Ideal Candidate

As a Sales Assistant you’ll have a passion for the customer experience and a down-to-earth approach. You’ll also love working with colleagues who believe in the same values and commitment to amazing service as you.

You know how important it is to listen to customers and be open and honest with them. You should be driven by the chance to turn the everyday into the extraordinary.

Maybe you’ll have some merchandising experience to enhance your ability to create the extraordinary. We’ll train you if not, but one thing’s for sure… you’ll certainly have a great eye for detail and what good looks like.

As well as a brilliant instinct, you'll also know that you’re going to have to put plenty in to get out what you want.

Amazing benefits for amazing people

They say you get out what you put in. And, at Beaverbrooks, our people put in so much. In return some of the benefits we offer include:

• Bonus scheme and regular incentives
• Enjoy 28 days’ holiday including bank holidays, increasing to 33 days after two years’ service
• Plus, an extra paid day off for your birthday – because it’s your day and we think it should be celebrated.
• Holiday entitlement grows further every five years, recognising your long service.
• Generous colleague discounts, including for family and friends
• Recognised qualifications, study support and clear career progression
• Wellbeing support and employee & family counselling with the Retail Trust
• Contributory pension and life assurance
• Enhanced maternity and paternity packages, plus a return-to-work bonus
• Charity initiatives to help you support causes close to your heart

About Beaverbrooks

Established in 1919 now with 82 stores and showrooms across the UK. This includes 56 Beaverbrooks stores, 22 boutiques featuring brands including TAG Heuer, OMEGA, Tudor, Breitling and Longines, and 4 Loupe showrooms with Rolex.

We’re a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things.

Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers and the wider community.

As a company – we’re true to our word. When we say we’re going to do something, we go all out to do it. And every individual is truly valued.

If you take care of Beaverbrooks, Beaverbrooks will take care of you.