Boutique Manager

JR United Kingdom; Chelmsford; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

A leading luxury fragrance house seeks a UK Country & Boutique Manager for its new London boutique. This hybrid role involves operational management and strategic growth across the UK market, requiring extensive luxury retail experience and a strong client-centric approach.

Benefits

Competitive base salary

Commission and company bonus

Qualifications

• 10+ years of experience in multi-site retail management or boutique leadership.
• Deep knowledge of the UK luxury retail landscape.
• Fluency in English is essential; proficiency in Spanish and Italian is highly desirable.

Responsibilities

• Full operational management of the London flagship boutique.
• Identifying and driving wholesale and B2B opportunities.
• Recruiting, developing, and leading a high-performing team.

Skills

Luxury Retail Leadership

Commercial Acumen

Client-Centric Mindset

Job description

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A well-established luxury fragrance house is expanding its footprint in the UK with the launch of a prestigious flagship boutique in London. Renowned for its exceptional craftsmanship, exclusive collections, and commitment to artistry in perfumery, the brand has cultivated a loyal following among clients, collectors, and fragrance connoisseurs.

With boutiques in key luxury destinations across Europe, Asia, and North America, the brand has built a strong global presence in some of the world’s most prestigious retail locations. The opening of the London boutique marks a key milestone in its continued expansion.

We are now seeking a UK Country & Boutique Manager to take full ownership of the London boutique while driving strategic growth across the UK market.

The Role:

This hybrid position requires both hands-on boutique management and a strategic approach to expanding UK operations. Key responsibilities include:

• Boutique Leadership – Full operational management of the London flagship boutique, ensuring an exceptional client experience and seamless daily operations.
• Retail Expansion – Overseeing current and future points of sale, including potential pop-ups and partnerships with leading department stores.
• Business Development – Identifying and driving wholesale and B2B opportunities, including collaborations with independent perfumeries, lifestyle retailers, and luxury hospitality.
• Financial & Commercial Strategy – Managing UK financial performance, including P&L oversight, budget control, and sales performance tracking.
• People Leadership – Recruiting, developing, and leading a high-performing team that embodies the brand’s values and delivers a world-class client experience.
• Marketing & PR Oversight – Working closely with international teams to drive brand awareness through press, influencers, and local marketing initiatives.

Who We’re Looking For:

• Luxury Retail Leadership – 10+ years of experience in multi-site retail management or boutique leadership within the luxury sector.
• Strategic & Hands-On – A leader who thrives in a dual role—able to drive big-picture retail strategy while also managing boutique-level details.
• Commercial Acumen – Strong experience in budgeting, sales performance management, and new market development.
• Industry Expertise – Deep knowledge of the UK luxury retail landscape, including department stores such as Harrods, Selfridges, and Liberty.
• Client-Centric Mindset – Passionate about luxury service, clienteling, and fostering strong relationships with clients and key retail partners.
• Languages - Fluency in English is essential; proficiency in Spanish and Italian is highly desirable

This role is ideal for a results-driven luxury retail leader who is looking for a career-defining opportunity to establish and grow a prestigious brand’s UK presence.

The role offers a competitive base salary, commission and company bonus.