Boutique Fragrance Team Leader – Cardiff

MATIERE PREMIERE; Cardiff; On-site; GBP 25,000 - 32,000; Full time

Job summary

MATIERE PREMIERE Cardiff seeks a driven Team Leader to guide daily operations and elevate the client experience in a luxury boutique. You will motivate fragrance advisors on the shop floor, uphold the Retail Excellence standards, and contribute to onboarding and ongoing training with warmth and precision.

As a boutique leader you will supervise openings and closings, ensure impeccable visual presentation, analyse performance with the Store Manager, and inspire a culture of elegance, detail, and

Qualifications

• Minimum 2–3 years in high-end retail, preferably luxury fragrance.
• Experience in supervising or coordinating a team is preferred.
• Strong interpersonal and communication skills with leadership mindset.
• Fluent in English; additional languages are a plus.

Responsibilities

• Lead daily operations on the sales floor, including opening and closing routines.
• Motivate and mentor fragrance advisors, ensuring exceptional guest service.
• Uphold brand standards and contribute to onboarding and training.
• Collaborate with the Store Manager to drive sales and achieve KPIs.
• Analyse performance and implement commercial actions to improve results.

Skills

Team Leadership

Coaching & Training

Retail Operations

Customer Service

Visual Merchandising

English Fluency

Job description

MATIERE PREMIERE Cardiff seeks a driven Team Leader to guide daily operations and elevate the client experience in a luxury boutique. You will motivate fragrance advisors on the shop floor, uphold the Retail Excellence standards, and contribute to onboarding and ongoing training with warmth and precision.

As a boutique leader you will supervise openings and closings, ensure impeccable visual presentation, analyse performance with the Store Manager, and inspire a culture of elegance, detail, and