Store Manager - Cardiff

RJUK; Cardiff; On-site; GBP 28,000 - 40,000; Full time

Job summary

RJUK in Cardiff is seeking a Store Manager to lead a fast-paced, design-led fashion store. You will drive sales, coach a high-performing team and ensure exceptional customer service in a trend-driven environment.

The role requires proven retail leadership in fashion/accessories, a track record of achieving KPIs, and a hands-on approach to developing staff, stock control and store standards. Flexible for weekends and peak periods.

Qualifications

• Previous experience as a Store Manager or Assistant Store Manager within fashion, accessories or beauty retail.
• Proven track record of driving sales, achieving KPIs and elevating customer experience.
• Strong leadership skills with the ability to inspire, empower and develop a team.
• Customer-centric mindset with a natural ability to build rapport and create loyalty.
• Excellent organisational, operational and problem-solving skills.

Responsibilities

• Lead, coach and develop a motivated team to deliver exceptional service and strong commercial results.
• Drive sales performance through effective KPI management and daily floor leadership.
• Maintain impeccable store standards, visual presentation and operational excellence.
• Create a positive, inclusive and collaborative team culture.
• Oversee recruitment, onboarding, training and ongoing staff development.
• Manage stock levels, replenishment, deliveries and store operations.
• Ensure compliance with company policies, procedures and health & safety standards.
• Represent the brand values through confident leadership, communication and customer engagement

Skills

Store management experience

Leadership

Customer service orientation

KPI management

Team development

Job description

Store Manager - Cardiff

Fashion | Accessories

A bold, design-led women's fashion retailer is searching for a Store Manager who brings style, pace and strong commercial instinct. This boutique needs an inspiring leader who thrives in a trend-driven environment and knows how to convert footfall into loyal, returning customers while building a high-performing team.

Key Responsibilities

Lead, coach and develop a motivated team to deliver exceptional service and strong commercial results.

• Drive sales performance through effective KPI management and daily floor leadership.
• Maintain impeccable store standards, visual presentation and operational excellence.
• Create a positive, inclusive and collaborative team culture.
• Oversee recruitment, onboarding, training and ongoing staff development.
• Manage stock levels, replenishment, deliveries and store operations.
• Ensure compliance with company policies, procedures and health & safety standards.
• Represent the brand values through confident leadership, communication and customer engagement

About You

• Previous experience as a Store Manager or Assistant Store Manager within fashion, accessories or beauty retail.
• Proven track record of driving sales, achieving KPIs and elevating customer experience.
• Strong leadership skills with the ability to inspire, empower and develop a team.
• Customer-centric mindset with a natural ability to build rapport and create loyalty.
• Excellent organisational, operational and problem-solving skills.
• Leads from the front, sets the tone and creates a high-energy environment.
• Flexible to work weekends, evenings and peak trading periods.

What's on Offer

A competitive salary and benefits package, plus the opportunity to shape and grow a stylish, fast-paced and design-led retail environment