Bookings Team Leader

Ramsay Health Care Limited; Preston; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading healthcare provider seeks a motivated Bookings Team Leader for Fulwood Hall Hospital. The candidate will supervise the bookings team, ensuring optimal operations and outstanding patient experience. Applicants should possess strong communication skills and decision-making abilities, with a flexible approach suited for a busy environment.

Benefits

25 Days Leave + Bank Holidays

Private Pension matched up to 5%

Flexible shift patterns

Enhanced Parental Leave Policies

Private Medical Cover

Life Assurance

Free Training and Development

Free Parking on site

Subsidised staff restaurant

Employee Assistance Programme

Qualifications

• Experience in leading a team.
• Excellent communication skills in various settings.
• Ability to make decisions and prioritize effectively.

Responsibilities

• Supervise day-to-day activities of the team.
• Provide guidance and leadership to inspire team performance.
• Ensure a positive patient experience.

Skills

Communication

Organizational Skills

Decision Making

Flexibility

Tools

Computer Literacy

Job description

time left to apply End Date: July 21, 2025 (28 days left to apply)

job requisition id JR14005

Job Description

Location: Fulwood Hall Hospital, Preston

Hours: 37.5 hours per week, Full-time

Salary: Depending on experience + Benefits

Summary:

Fulwood Hall Hospital was opened as a purpose built facility in 1986. In 2009 the hospital completed a £9m pound investment to refurbish and expand the site, making it the largest independent hospital in Lancashire and one of the largest in the north of England.

The hospital has six consulting rooms supported by a fully equipped outpatient treatment room, a pre-assessment unit for screening and assessing patients prior to surgery as well as modern imaging facilities and a brand new physio and sports therapy department including gymnasium.

The role:

We currently have a great new opportunity for a Bookings Team Leader to join our team at Fulwood Hall Hospital, based in Preston. We are looking for a result-driven, self-motivated Team leader for the Hospital’s Bookings Team.

As Bookings Team Leader will have great communication and interpersonal skills and will be able to demonstrate experience in leading a team.

You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum.

This is a busy and demanding role so candidates will need to be enthusiastic, highly motivated and have a flexible approach to their role to ensure the needs of the service are met.

You will supervise the day-to-day activities of the team, build quality relationships, and provide a positive patient experience in line with expectation.

What you’ll bring with you:

Be confident in engaging with a variety of people particularly in a high-end setting

Excellent communication skills both face to face, over the phone and in writing

Proven ability to make decisions and establish priorities under conflicting demands

Very organised, a good communicator with a high degree of computer literacy

The ability to make decisions and use your initiative

A flexible and positive attitude

25 Days Leave + Bank Holidays

Buy & Sell Flexi Leave Options

Private Pension where Ramsay will match up to 5% after a qualifying period

Flexible shift patterns available where possible

Enhanced Competitive Parental Leave Policies

Private Medical Cover with option to add partner & dependants

Life Assurance (Death in Service) x3 base salary

Free Training and Development via the Ramsay Academy

Free Parking on site (where possible)

Subsidised staff restaurant (where possible)

Concerts for Carers

Employee Assistance Programme

Cycle2Work scheme available, in partnership with Halfords

The Blue Light Card Scheme

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision “People caring for People”. We know our people are our greatest asset, our business is growing and we would like you to join us.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.