Bookings & Events Administrator — Flexible Part-Time

Serco Limited; Aylesbury; On-site; GBP 14,000 - 17,000; Part time

Job summary

Leisure Solutions Community Trust is recruiting a Bookings & Events Administrator at Stoke Mandeville Stadium. You’ll manage bookings for sports facilities, courts, studios, meeting rooms, and event spaces, and respond to enquiries with excellent customer service.

This permanent, part-time role is 20 hours per week with flexible hours across Monday to Friday between 9am and 5pm. You’ll coordinate events, liaise with organisers, process contracts and payments, and help ensure health and safety

Qualifications

• Experience in administration, bookings, event coordination, or similar customer-focused role.
• Highly organised with ability to manage multiple priorities and meet deadlines.
• Excellent communication and customer service skills.
• Confidence using booking systems and Microsoft Office.
• Professional, friendly, proactive approach with attention to detail.

Responsibilities

• Manage bookings for sports facilities, courts, studios, meeting rooms, and event spaces.
• Respond to enquiries by phone, email, and in person, converting enquiries into confirmed bookings.
• Plan, organise, and coordinate events, including tournaments, classes, community activities, private hire functions, and corporate events.
• Act as a key point of contact for event organisers and customers, working with colleagues to ensure events run successfully.
• Process payments, maintain booking and event documentation, prepare contracts of hire, and support reporting activities.
• Support health and safety, safeguarding, and operational procedures to help ensure facilities and events are managed safely and effectively.

Skills

Administration

Bookings

Event coordination

Customer service

Time management

Teamwork

Tools

Booking systems

Microsoft Office

Job description

Leisure Solutions Community Trust is recruiting a Bookings & Events Administrator at Stoke Mandeville Stadium. You’ll manage bookings for sports facilities, courts, studios, meeting rooms, and event spaces, and respond to enquiries with excellent customer service.

This permanent, part-time role is 20 hours per week with flexible hours across Monday to Friday between 9am and 5pm. You’ll coordinate events, liaise with organisers, process contracts and payments, and help ensure health and safety