Bodyshop Controller

Allscreens Nationwide Ltd; Lancashire; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Career development opportunities

Training opportunities

Bonus program

Job summary

Allscreens Nationwide Ltd in Blackpool is seeking an experienced Bodyshop Controller to oversee day-to-day workshop operations, manage workflow, allocate repairs, and maintain high quality in line with BS10125.

You will lead a team of up to 18 staff, liaise with insurers and clients, ensure health and safety, and drive continuous improvement in a modern, well-equipped facility.

Qualifications

• Proven experience as a Bodyshop Workshop Controller or similar role within a collision repair environment
• Strong organisational and leadership skills
• Excellent communication and customer service abilities
• Ability to prioritise in a fast-paced environment
• IT proficiency and experience with garage management systems
• A commitment to quality, safety, and continuous improvement

Responsibilities

• Manage workshop workflow to ensure efficient vehicle repairs and timely completion
• Allocate repair jobs to technicians based on skill, capacity, and workload
• Monitor progress and update customers on repair status, maintaining excellent customer service
• Ensure repairs meet the highest standards, adhering to BS10125 accreditation requirements
• Liaise with insurance companies, parts suppliers, and clients to facilitate smooth operations
• Oversee all aspects of vehicle repairs, including accident repairs, paintless dent removal, and wheel alignment
• Maintain accurate documentation, invoicing, and repair reports
• Ensure health and safety policies are followed within the workshop
• Support the team with technical guidance and performance management
• Maintain workshop tools and equipment to industry standards

Skills

Leadership

Organisational skills

Customer service

Communication skills

IT proficiency

Garage management systems

Quality and safety

Continuous improvement

Job description

Join a leading collision repair centre as a Bodyshop Controller in Blackpool. Our client, part of a renowned global collision repair network, is seeking an experienced Bodyshop Controller to oversee day-to-day workshop operations, ensure customer satisfaction, and maintain high standards of quality.

Benefits of the Bodyshop Controller:

• Up to £40,000 basic salary plus bonus
• Monday to Friday working hours, 8:00 am to 5:00 pm
• Opportunity to lead a team of 18 staff in a well-established, accredited facility
• Supportive team environment within a growing company
• Modern workshop equipped with industry-leading tools
• Continuous training and career development opportunities
• Work for a Trustpilot-rated business committed to high-quality repairs to British Standards

Duties of the Bodyshop Controller:

• Manage workshop workflow to ensure efficient vehicle repairs and timely completion
• Allocate repair jobs to technicians based on skill, capacity, and workload
• Monitor progress and update customers on repair status, maintaining excellent customer service
• Ensure repairs meet the highest standards, adhering to BS10125 accreditation requirements
• Liaise with insurance companies, parts suppliers, and clients to facilitate smooth operations
• Oversee all aspects of vehicle repairs, including accident repairs, paintless dent removal, and wheel alignment
• Maintain accurate documentation, invoicing, and repair reports
• Ensure health and safety policies are followed within the workshop
• Support the team with technical guidance and performance management
• Maintain workshop tools and equipment to industry standards

Requirements of the Bodyshop Controller:

• Proven experience as a Bodyshop Workshop Controller or similar role within a collision repair environment
• Responsible for managing collision repair processes and quality standards
• Strong organisational and leadership skills
• Excellent communication and customer service abilities
• Ability to prioritise in a fast-paced environment
• IT proficiency and experience with garage management systems
• A commitment to quality, safety, and continuous improvement