Bodyshop Controller: Lead Collision Repair Ops & Quality

Perfect Placement; Carleton; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Bonus scheme

22 days holiday

Training & development

Modern workshop

Job summary

Perfect Placement is seeking a skilled Bodyshop Controller for a leading collision repair centre in Blackpool. You will oversee day-to-day workshop operations, coordinate repairs, and maintain high customer satisfaction.

This role offers Monday–Friday hours, a generous holiday allowance, and opportunities to lead a team of 18 staff within a modern, accredited facility that upholds BS10125 standards.

Qualifications

• Proven experience as a Bodyshop Workshop Controller or similar.
• Strong leadership and organisational abilities.
• Excellent communication and customer service.
• Experience with garage management software.

Responsibilities

• Manage workshop workflow to ensure efficient repairs.
• Allocate repairs to technicians by skill and workload.
• Update customers on repair status and maintain service quality.
• Ensure repairs meet BS10125 standards.
• Liaise with insurers, parts suppliers, and clients.
• Oversee all vehicle repairs including accident repairs, dent removal, and wheel alignment.
• Maintain documentation, invoicing, and repair reports.
• Ensure health and safety policies in the workshop.
• Provide technical guidance and performance feedback to the team.
• Maintain workshop tools and equipment.

Skills

Leadership

Communication

Customer service

Organisational skills

Tools

Garage management system

Job description

Perfect Placement is seeking a skilled Bodyshop Controller for a leading collision repair centre in Blackpool. You will oversee day-to-day workshop operations, coordinate repairs, and maintain high customer satisfaction.

This role offers Monday–Friday hours, a generous holiday allowance, and opportunities to lead a team of 18 staff within a modern, accredited facility that upholds BS10125 standards.