BMS Service Manager

ReDefined Futures; Greater London; Hybrid; GBP 66,000 - 76,000; Full time

Benefits offered by this job

Car allowance

Performance bonus

Flexible working

Job summary

ReDefined Futures in the United Kingdom is seeking a Service Contracts Manager to take ownership of a £1m BMS service department and lead a team of service engineers.

You will develop long-standing client relationships, manage contracts, and drive growth while maintaining service quality and profits. Hybrid working with a focus on strategic leadership is offered.

Qualifications

• Strong experience within BMS, BEMS or building-controls servicing.
• Experienced Service Manager, Team Leader or Service Supervisor.
• Comfortable leading engineers and earning their technical respect.

Responsibilities

• Lead the service department, including engineers and coordinators.
• Support and develop the newly appointed Service Supervisor.
• Manage an established portfolio of BMS service contracts.
• Build strong relationships with clients and attend regular site visits.
• Oversee planned maintenance, reactive call-outs and remedial works.
• Ensure engineering resources are scheduled and deployed effectively.
• Maintain service standards, reporting quality and contractual SLAs.
• Price additional works and identify opportunities within existing accounts.
• Take responsibility for departmental budgets, margins and profitability.
• Drive sustainable growth and contribute to wider business strategy.

Job description

£65,500-£75,500 plus team bonus (poss negotiable for right candidate)

• Are you an experienced BMS service professional ready to lead your own department?
• Would you like to take ownership of an established £1m service operation and manage a talented engineering team?
• Are you looking for greater autonomy, stronger client relationships and the opportunity to shape future growth?

An established and highly respected BMS specialist is looking for a Service Contracts Manager to take ownership of its £1m service department.

You will lead an experienced engineering team, develop long-standing client relationships and shape the future growth of the service operation.

WHY JOIN?

• Take ownership of an established £1m BMS service department
• Lead and develop an experienced team of service engineers
• Gain genuine autonomy to shape the department and its future
• Work directly with senior leadership and influence business decisions
• Build trusted relationships with an established client portfolio
• Grow revenue through additional services and client opportunities
• Join a friendly, collaborative and customer-focused business
• Receive a competitive salary, car allowance and performance bonus

THE ROLE

• Lead the service department, including engineers and coordinators
• Support and develop the newly appointed Service Supervisor
• Manage an established portfolio of BMS service contracts
• Build strong relationships with clients and attend regular site visits
• Oversee planned maintenance, reactive call-outs and remedial works
• Ensure engineering resources are scheduled and deployed effectively
• Maintain service standards, reporting quality and contractual SLAs
• Price additional works and identify opportunities within existing accounts
• Take responsibility for departmental budgets, margins and profitability
• Drive sustainable growth and contribute to wider business strategy

THE PROFILE

• Strong experience within BMS, BEMS or building-controls servicing
• An experienced Service Manager, Team Leader or Service Supervisor
• Confident leading engineers and earning their technical respect
• Comfortable managing clients, contracts and competing priorities
• Able to understand technical issues and price service or remedial work
• Commercially aware, with an interest in departmental performance
• Organised, proactive and comfortable taking ownership
• Friendly, collaborative and motivated by growing a successful team

FULL PACKAGE DETAILS

Package: £65,500-£75,500, plus team performance bonus

Location: Southeast London, with flexible working

Opportunity: Lead an established £1m BMS service department with genuine autonomy and influence over its future growth