BMS Senior Support Engineer

BMSI; Cambridge; On-site; GBP 46,000 - 60,000; Full time

Benefits offered by this job

Bonus scheme

Company car

Overtime opportunities

25 days annual leave

6% pension contribution

Private medical insurance

Life assurance (4x salary)

CycleScheme

Job summary

BMSI is seeking a Senior BMS Support Engineer to join the Midlands Support Team, covering the East Home Counties. You will maintain, troubleshoot and upgrade BMS installations across a varied client base, ensuring systems stay reliable and fully operational.

The role demands strong BMS experience and a proactive, advisory approach. Join a leading UK BMS specialist with a focus on technical excellence, customer satisfaction and ongoing professional development.

Qualifications

• Proven experience in Building Management Systems (BMS) industry.
• Experience in a BMS Support/Service/Commissioning role.
• Strong diagnostic and fault-finding skills.
• Experience with Trend and Distech systems (current and legacy).
• Full UK driving licence.

Responsibilities

• Carry out planned preventative maintenance on customer BMS installations.
• Diagnose and resolve faults across building control systems.
• Respond to reactive service calls and system failures.
• Deliver upgrade projects, from controller replacements to full BMS modernisation works.
• Provide technical support and advice to customers.
• Produce accurate service reports and maintain clear documentation.
• Build strong relationships with customers as a trusted technical expert.

Skills

BMS experience

Fault finding

IT skills

Driving licence

Tools

Trend

Distech

Tridium

Siemens

Cylon

Job description

Senior BMS Support Engineer – East Home Counties

Join BMSI and help keep some of the UK's most advanced buildings running smoothly.

We're looking for an experienced Senior BMS Support Engineer to join our Midlands Support Team, covering the East Home Counties region. This role is suited to someone who already has a strong background within the Building Management Systems industry and is looking to further develop their career with one of the UK's leading BMS specialists.

You'll play a key role in supporting, maintaining and upgrading BMS installations across a varied customer base. Working as part of our established Midlands Support Team, you'll be responsible for ensuring customers' systems remain reliable, efficient and fully operational, while delivering the high standards of service BMSI is known for.

What you'll be doing

• Carrying out planned preventative maintenance on customer BMS installations

• Diagnosing and resolving faults across a range of building control systems

• Responding to reactive service calls and system failures

• Delivering upgrade projects, from controller replacements through to full BMS system modernisation works

• Providing technical support and advice to customers

• Producing accurate service reports and maintaining clear documentation

• Building strong relationships with customers and acting as a trusted technical expert

What we're looking for

Essential

• Proven experience working within the Building Management Systems (BMS) industry

• Previous experience in a BMS Support, Service or Commissioning Engineer role

• Strong diagnostic and fault-finding skills

• Experience with Trend and Distech systems, including current and legacy products

• A methodical approach to identifying and resolving technical issues

• Good IT skills and confidence working with software-based control systems

• Full UK driving licence

Desirable

• Experience with Tridium, Siemens and Cylon systems

• Experience delivering controller replacement and BMS upgrade projects

Why join BMSI?

At BMSI, our people are at the heart of everything we do. As one of the UK's leading Building Management Systems specialists, we're committed to creating an environment where people can develop their careers, share ideas and be part of a supportive, collaborative team.

What we offer

• Competitive salary, based on experience

• Generous bonus scheme

• Company car (including fully electric vehicle options) or monthly car allowance

• Overtime opportunities

• 25 days annual leave plus bank holidays

• 6% employer pension contribution

• Private medical insurance (BUPA)

• Life assurance (4x annual salary)

• CycleScheme membership (up to £5,000)

If you're an experienced BMS professional looking for your next challenge and want to join a supportive team with plenty of opportunity for development, we'd love to hear from you.