BMS Service Team Leader – Full Time – Birmingham

Catering; Birmingham; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid Working

Pension Plan (employer contributions)

26 days annual leave (+5 days)

Company car

Job summary

Catering in Birmingham is seeking an experienced Building Management System (BMS) Service Team Leader to lead hands-on technical work and drive service activities across UK sites. You will coordinate engineering workloads, support service delivery, and contribute to the growth of the Smart Infrastructure team, with regular travel to customer sites.

The role requires strong fault diagnostics, HVAC and building automation knowledge, and proven leadership in a technical setting.

Qualifications

• Proven experience working with BMS systems.
• 快捷
• Strong HVAC and building automation knowledge.
• Formal technical training in Building Services, Controls Engineering, Electrical Engineering, or a related field.
• Experience supervising or coordinating teams.
• Excellent fault-finding and problem-solving skills.
• Strong communication and organizational abilities.

Responsibilities

• Plan and oversee planned and reactive maintenance activities for BMS systems.
• Coordinate engineer workloads and schedules to ensure effective service delivery across customer sites.
• Act as the point of contact for raised technical issues and complex fault diagnostics.
• Ensure service delivery meets contractual KPIs and customer expectations.
• Conduct site audits, system health checks, and performance evaluations.
• Liaise with clients, contractors, and internal teams to ensure excellent service delivery.
• Assist in the development of energy-saving strategies and system optimizations.
• Participate in out of hours customer support.
• Maintain accurate service records and contribute to continuous improvement initiatives.

Skills

BMS systems experience

HVAC and building automation

team leader supervision

fault-finding & diagnostics

communication & organization

Education

Formal training in Building Services/Controls or Electrical Engineering (HNC/HND/BTEC)

Tools

BACNet

Modbus

KNX

IT networks & cybersecurity in BMS

Job description

We are looking for a n experienced and motivated Building Management System (BMS) Service Team Leader to join our Smart Infrastructure division . In this role, you'll combine hands-on technical expertise with leadership responsibilities to deliver BMS service activities across customer site s. You'll coordinate engineering workloads, support service delivery, and play a key role in the growth and development of the team.

This role involves regular travel to customer sites across the UK, typically three days per week. Y our defined geographical area will be the North of the UK (primarily Birmingham, Leeds, Liverpool and Manchester). Successful applicants will generally work within this defined geographical area, however travel outside this allocated area will be required from time to time.

Key Responsibilities

• Plan and oversee planned and reactive maintenance activities for BMS systems
• Coordinate engineer workloads and schedules to ensure effective service delivery across customer sites
• Act as the point of contact for raised technical issues and complex fault diagnostics
• Ensure service delivery meets contractual KPIs and customer expectation
• Conduct site audits, system health checks, and performance evaluations
• Liaise with clients, contractors, and internal teams to ensure excellent service delivery
• Assist in the development of energy-saving strategies and system optimi s ations
• Participate in out of hours customer support
• Maintain accurate service records and contribute to continuous improvement initiatives

What we're looking for

Essential

• Proven experience working with BMS systems
• Strong understanding of HVAC systems, controls, and building automation
• Formal technical training in Building Services, Controls Engineering, Electrical Engineering, or a related field (e.g. HNC, HND, BTEC or similar )
• Experience as a supervisor, team leader, or have worked in a role involving workload coordination and oversight of others
• Excellent fault-finding, diagnostic, and problem-solving skills
• Strong communication and organi s ational abilities

Desirable

• Siemens training or certification
• Experience with energy management and smart building technologies
• F amiliarity with communication protocols such as BACNet , Modbus, and KN X
• Knowledge of IT networks and cybersecurity in BMS environments
• Formal line management experience within a technical engineering environment

What can we offer?

• Hybrid Working: Achieve a healthy work-life balance with our flexible working arrangements
• Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%.
• Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days.
• A competitive salary and benefits package including company car
• Ongoing training and professional development in a collaborative and forward-thinking team culture
• Opportunities to work on high-profile and innovative smart building projects

We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that a diverse set of minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.

Job Type: Permanent

Location: Birmingham