Support Engineer - Midlands

Wolviston Management Services; West Midlands; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Company vehicle

Overtime opportunities

Standby allowance

Private healthcare

Enhanced pension scheme

Life assurance

25 days annual leave

Job summary

Wolviston Management Services is seeking a BMS Support Engineer to join a customer-focused engineering team in the Midlands region. The role covers site-based fault finding, maintenance and system improvements across a portfolio of client sites.

The successful candidate will diagnose issues, implement repairs and support customers to ensure building systems operate efficiently. A full UK driving licence is essential and field-based travel is required.

Qualifications

• Experience in Building Controls or Building Management Systems sector and comfortable working independently on customer sites.
• Strong fault-finding and diagnostic skills with good understanding of HVAC systems.
• Excellent communication and customer-facing skills; proactive and organized.

Responsibilities

• Carrying out planned preventative maintenance on BMS installations.
• Diagnosing and resolving faults across BMS platforms.
• Undertaking repairs, upgrades and remedial works.
• Responding to reactive service calls and technical issues.
• Producing accurate service reports and technical documentation.
• Providing customers with technical support and recommendations.
• Ensuring systems operate efficiently and in line with customer requirements.
• Participating in an out-of-hours support rota when required.

Skills

Fault finding

HVAC systems

Customer-facing

Driving licence

Tools

Trend

IQVision

Tridium / Niagara

Schneider EcoStruxure

Siemens

Job description

BMS Support Engineer

Location: Midlands Region (Field Based)

Salary: Competitive + Bonus + Company Vehicle + Overtime

Our client is a leading provider of Building Management System (BMS) solutions and is looking to appoint an experienced BMS Support Engineer to join their established engineering team.

This is an excellent opportunity for an engineer who enjoys fault finding, problem solving and working closely with customers to ensure critical building systems operate efficiently and effectively.

The Role

As a BMS Support Engineer, you will be responsible for supporting a portfolio of customer sites across the region, carrying out planned maintenance, reactive support and system improvements.

Key responsibilities include:

• Carrying out planned preventative maintenance on BMS installations
• Diagnosing and resolving faults across a variety of BMS platforms
• Undertaking repairs, upgrades and remedial works
• Responding to reactive service calls and technical issues
• Producing accurate service reports and technical documentation
• Providing customers with technical support and recommendations
• Ensuring systems operate efficiently and in line with customer requirements
• Participating in an out-of-hours support rota when required

About You

To be successful in this role, you will have previous experience working within the Building Controls or Building Management Systems sector and be comfortable working independently on customer sites.

Experience with one or more of the following technologies would be advantageous:

• Trend
• IQVision
• Tridium / Niagara
• Schneider EcoStruxure
• Siemens

You will also possess:

• Strong fault-finding and diagnostic skills
• A good understanding of HVAC systems and associated plant
• Excellent communication and customer-facing skills
• A proactive and organised approach to work
• A full UK driving licence

What's on Offer

• Competitive salary
• Performance-related bonus
• Company vehicle or car allowance
• Overtime opportunities
• Standby allowance
• Private healthcare
• Enhanced pension scheme
• Life assurance
• 25 days annual leave plus bank holidays
• Option to purchase additional annual leave
• Ongoing training and professional development
• Clear opportunities for career progression

This is an opportunity to join a highly respected organisation operating within a growing and technically advanced sector, offering long-term career development and exposure to a wide range of technologies and customer environments.