BM Caterers - General Assistant

BM Caterers; Sandon; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Birthday day off

Michelin-starred chef masterclasses

Fully funded development courses (2–7)

Freedom Friday—paid volunteering day

Free lunch on shift

Pension and life assurance

Job summary

BM Caterers is hiring a General Assistant in the United Kingdom. The role focuses on delivering friendly, efficient service, maintaining clean service areas, and supporting food and beverage service throughout the day.

You will use tills, handle payments accurately, and uphold high presentation and hygiene standards. Prior hospitality or customer service experience is useful, and you’ll work Monday to Friday with a 37.5-hour week.

Qualifications

• A positive and helpful attitude.
• Great communication and listening skills.
• A team-focused approach.
• Confidence in a customer-facing environment.
• Previous hospitality, catering or customer service experience is useful.

Responsibilities

• Delivering friendly, efficient service to customers
• Keeping counters, chillers and service areas clean and well stocked
• Supporting food and drink service throughout the day
• Using tills and handling payments accurately
• Maintaining excellent presentation standards
• Following food safety and health and safety procedures
• Working closely with your team to keep service running smoothly

Skills

Positive attitude

Communication skills

Team-focused

Customer-facing confidence

Hospitality experience

Job description

Salary: £13.20 per hour

Contract: 37.5 hours per week, Monday to Friday

Great service starts with great people

We're looking for a General Assistant who enjoys working with people, takes pride in presentation and loves being part of a team.

At BM Caterers, every interaction matters. This is a brilliant opportunity for someone who wants to work in a friendly, fast-paced environment where customer service, food quality and teamwork are at the heart of what we do.

Job Description

What you'll be doing

• Delivering friendly, efficient service to customers
• Keeping counters, chillers and service areas clean and well stocked
• Supporting food and drink service throughout the day
• Using tills and handling payments accurately
• Maintaining excellent presentation standards
• Following food safety and health and safety procedures
• Working closely with your team to keep service running smoothly

What we're looking for

• A positive and helpful attitude
• Great communication and listening skills
• A team-focused approach
• Confidence in a customer-facing environment
• Previous hospitality, catering or customer service experience is useful

Qualifications

What we're looking for

• A positive and helpful attitude
• Great communication and listening skills
• A team-focused approach
• Confidence in a customer-facing environment
• Previous hospitality, catering or customer service experience is useful

Additional Information

Why join BM Caterers?

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses from Levels 2 to 7
• Apprenticeship and career development opportunities
• Freedom Friday - a paid day off to volunteer at a charity of your choice
• Free lunch on shift
• Discounts and cashback at a wide range of retail and leisure outlets
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave
• Paid leave for fertility treatment
• Extra paid day off for your wedding or commitment day
• Pension and life assurance

Ready to join us?

Join us and find your happy career in a happy place.

At BM Caterers, we're proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don't meet every requirement, we'd still love to hear from you.