BM Caterers - General Assistant

BM Caterers; London Borough of Newham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Birthday day off

Masterclasses with chefs

funded courses Levels 2-7

Volunteer day off

Free lunch on shift

Pension and life assurance

Job summary

BM Caterers is seeking a General Assistant to join a fast-paced, customer-facing team. You will help deliver friendly service, keep service areas clean, and support food and drink service throughout the day. The role emphasizes presentation, teamwork, and adherence to safety standards in a welcoming environment.

Ideal candidates bring a positive attitude, strong communication, and a willingness to learn. Prior hospitality or customer service experience is useful, with opportunities for

Qualifications

• Excellent customer service and communication skills.
• Able to work well in a team and take direction.
• Good understanding of food hygiene and safety practices.
• Comfortable handling payments and using tills.

Responsibilities

• Delivering friendly, efficient service to customers.
• Keeping counters, chillers and service areas clean and stocked.
• Supporting food and drink service throughout the day.
• Using tills and handling payments accurately.
• Maintaining presentation standards across service areas.
• Following food safety and health & safety procedures.
• Working closely with your team to keep service running smoothly.

Skills

Customer service

Communication

Teamwork

Food safety

Job description

Location: [Insert location] Salary: [Insert salary] Contract: [Full time / Part time / Permanent]

Great service starts with great people

We’re looking for a General Assistant who enjoys working with people, takes pride in presentation and loves being part of a team.

At BM Caterers, every interaction matters. This is a brilliant opportunity for someone who wants to work in a friendly, fast-paced environment where customer service, food quality and teamwork are at the heart of what we do.

Job Description

What you’ll be doing

• Delivering friendly, efficient service to customers
• Keeping counters, chillers and service areas clean and well stocked
• Supporting food and drink service throughout the day
• Using tills and handling payments accurately
• Maintaining excellent presentation standards
• Following food safety and health and safety procedures
• Working closely with your team to keep service running smoothly

What we’re looking for

• A positive and helpful attitude
• Great communication and listening skills
• A team-focused approach
• Confidence in a customer-facing environment
• Previous hospitality, catering or customer service experience is useful

Qualifications

What we’re looking for

• A positive and helpful attitude
• Great communication and listening skills
• A team-focused approach
• Confidence in a customer-facing environment
• Previous hospitality, catering or customer service experience is useful

Additional Information

Why join BM Caterers?

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses from Levels 2 to 7
• Apprenticeship and career development opportunities
• Freedom Friday - a paid day off to volunteer at a charity of your choice
• Free lunch on shift
• Discounts and cashback at a wide range of retail and leisure outlets
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave
• Paid leave for fertility treatment
• Extra paid day off for your wedding or commitment day
• Pension and life assurance

Ready to join us?

At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.