BM Caterers - General Assistant

BM Caterers; Ospringe; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Annual day off for birthday

Free lunch on shift

Cycle-to-work scheme

Mental Health Charter App access

Job summary

BM Caterers is seeking a General Assistant for on-site duties at Oare Road, Faversham. The role focuses on friendly customer service, maintaining clean service areas, and supporting food and drink service throughout shifts in a fast-paced environment.

Ideal candidates show a positive attitude, good communication, and teamwork. Prior hospitality or customer service experience is useful. A zero-hours contract offers varied shifts and work-life flexibility.

Qualifications

• Friendly, helpful attitude and willingness to assist customers.
• Strong communication and listening skills.
• Team-focused approach to busy service periods.
• Confidence working in a customer-facing environment.

Responsibilities

• Delivering friendly, efficient service to customers.
• Keeping counters, chillers and service areas clean and well stocked.
• Supporting food and drink service throughout the day.
• Using tills and handling payments accurately.
• Maintaining excellent presentation standards.
• Following food safety and health and safety procedures.
• Working closely with your team to keep service running smoothly

Skills

Friendly attitude

Excellent communication

Team player

Customer-facing confidence

Attention to detail

Job description

General Assistant – BM Caterers

Location: Oare Road, Faversham, Kent, ME13 7TW

Salary: 13.00

Contract: Zero hours

Shifts: 19:00-01:30 / 07:00-14:00

Great service starts with great people

We’re looking for a General Assistant who enjoys working with people, takes pride in presentation and loves being part of a team.

At BM Caterers, every interaction matters. This is a brilliant opportunity for someone who wants to work in a friendly, fast-paced environment where customer service, food quality and teamwork are at the heart of what we do.

Job Description

What you’ll be doing

• Delivering friendly, efficient service to customers


• Keeping counters, chillers and service areas clean and well stocked


• Supporting food and drink service throughout the day


• Using tills and handling payments accurately


• Maintaining excellent presentation standards


• Following food safety and health and safety procedures


• Working closely with your team to keep service running smoothly

What we’re looking for

• A positive and helpful attitude


• Great communication and listening skills


• A team-focused approach


• Good attention to detail


• Confidence in a customer-facing environment


• Previous hospitality, catering or customer service experience is useful

Qualifications

• A positive and helpful attitude


• Great communication and listening skills


• A team-focused approach


• Good attention to detail


• Confidence in a customer-facing environment


• Previous hospitality, catering or customer service experience is useful

Additional Information

Why join BM Caterers?

• An annual day off for your birthday


• Monthly masterclasses with Michelin-starred chefs


• Fully funded development courses from Levels 2 to 7


• Apprenticeship and career development opportunities


• Freedom Friday - a paid day off to volunteer at a charity of your choice


• Free lunch on shift


• Discounts and cashback at a wide range of retail and leisure outlets


• Cycle-to-work scheme


• 24/7 access to the Mental Health Charter App


• Enhanced parental leave


• Paid leave for fertility treatment


• Grandparent leave


• Extra paid day off for your wedding or commitment day


• Pension and life assurance

Ready to join us?

Join us and find your happy career in a happy place.

At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.