Block Property Portfolio Manager

London Block Management; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Professional development opportunities

Flexible working ethos

Job summary

London Block Management is seeking a Portfolio Manager to manage a diverse portfolio of residential properties. You will be the primary contact for clients, managing maintenance, compliance, budgeting, and meetings. This role thrives on variety and autonomy.

The ideal candidate will have at least 3 years of block management experience, strong communication skills, and a relevant qualification. Benefits include flexible working arrangements and a supportive team culture.

Qualifications

• Minimum 3 years’ experience in block management.
• Confident leading meetings and managing client relationships.
• Full UK driving licence beneficial.

Responsibilities

• Liaise with freeholders and leaseholders to manage expectations.
• Oversee repairs and manage contractors.
• Ensure compliance with safety regulations.
• Draft service charge budgets and manage collections.
• Conduct monthly site visits and prepare reports.
• Support with filings and director appointments.

Skills

Block management experience

Strong communication skills

Client relationship management

Microsoft Office proficiency

Property management systems knowledge

Minimum ATPI (AIRPM) qualification

Education

ATPI (AIRPM) qualification

Job description

Monday – Friday 9am – 6pm (flexibility on times available). You will be required to attend evening meetings with clients on an ad hoc basis, with time off in lieu.

Holiday

25 days plus bank holidays (plus an additional 1 day per year of service as per the terms of your contract)

As a Portfolio Manager, you’ll take ownership of a diverse portfolio of residential properties, acting as the central point of contact for clients, leaseholders, and contractors. You’ll manage everything from day-to-day maintenance to compliance, budgeting, and client meetings. This is a hands‑on, fast‑paced role ideal for someone who thrives on variety, autonomy, and building strong relationships.

Key Responsibilities

• Client & Resident Engagement: Liaise with freeholders, leaseholders, RMCs, RTMs, and developers to manage expectations and resolve issues.
• Property Maintenance: Oversee repairs, obtain quotes, and manage contractors through to completion.
• Compliance & Safety: Ensure buildings meet Health & Safety, Fire Risk, and Asbestos regulations.
• Financial Oversight: Draft service charge budgets, manage collections, and liaise with solicitors on arrears.
• Reporting & Meetings: Conduct monthly site visits, prepare reports, and lead quarterly and annual meetings.
• Company Secretary Duties: Support with filings, share certificates, and director appointments.

Skills & Requirements

• Minimum 3 years’ experience in block management
• Strong communication skills - both written and verbal
• Confident leading meetings and managing client relationships
• Proficient in Microsoft Office and property management systems
• Minimum of ATPI (AIRPM) qualification
• Full UK driving licence beneficial

Why Join Us?

We’re not just another property management company - we’re a collaborative, forward‑thinking team that values integrity, growth, and excellence. Our Portfolio Managers are empowered to make decisions, supported by a skilled internal team, and encouraged to develop professionally through on‑the‑job training and external courses.

What Sets Us Apart

• Broader responsibilities than typical industry roles - offering more variety and ownership.
• Supportive team structure with senior management and Director support and mentorship.
• Culture of growth - we actively support and fund all TPI qualifications and career progression.
• Flexible working ethos - we work in a hybrid set up, with 3 days in the office and 2 days working from home - actively encouraging time off in lieu for evening meetings.
• A collaborative, fast‑paced environment where your voice matters and your impact is visible.