Property Block Manager - Hove

Reset Recruitment Ltd; Telscombe; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

Reset Recruitment Ltd is working with a growing independent property business in the Brighton & Hove area seeking an experienced Block Manager. You will own a portfolio of 300+ residential units, lead day-to-day management, build strong client relationships and work with a supportive team.

The role offers hybrid working (up to 2 days from home post-probation), competitive salary £35,000–£40,000, and a permanent, full-time contract.

Qualifications

• Experience managing residential leasehold blocks.
• Knowledge of service charges, budgets and Section 20 procedures.
• Strong client and leaseholder relationship management.
• Excellent written and verbal communication skills.

Responsibilities

• Manage your own portfolio of residential leasehold blocks.
• Build strong relationships with clients, directors, leaseholders and contractors.
• Oversee repairs, maintenance and contractor works.
• Prepare service charge budgets and monitor expenditure.
• Attend AGMs and client meetings.
• Liaise with Accounts and Compliance Teams.
• Ensure issues are resolved promptly with clear communication.

Skills

Leasehold management

Client relationship management

Communication skills

Organisational skills

Problem-solving

Prioritisation

Portfolio ownership

Contractor liaison

Job description

Property Block Manager - Hove

Salary: £35,000 - £40,000 DOE

Location: Hove

Hybrid working: Up to 2 days from home following probation

Full-time, Permanent

Are you an experienced Block Manager looking to join a friendly, growing independent property business where you can take genuine ownership of your portfolio?

We are recruiting for an established and expanding residential block management company based in Brighton & Hove. This is an excellent opportunity for someone with previous residential block management experience who enjoys building strong client relationships, managing their own portfolio and working within a supportive team.

The portfolio consists predominantly of smaller Share of Freehold and Right to Manage developments, alongside one larger flagship block. As many of the leaseholders are also directors and clients, relationship building and communication are particularly important within this role.

The Role

You will take ownership of a portfolio of 300+ residential units, managing the day-to-day requirements of your blocks and acting as a key point of contact for clients, directors, leaseholders and contractors.

This is a hands‑on role offering a good level of autonomy, while still benefiting from support from the Head of Block Management, Compliance Officer, Accounts Team and administrative support.

Your responsibilities will include:

• Managing your own portfolio of residential leasehold developments.
• Building strong relationships with clients, directors, leaseholders and contractors.
• Overseeing repairs, maintenance and contractor works.
• Preparing service charge budgets and monitoring expenditure.
• Managing Section 20 consultation processes and major works, with surveyor support where required.
• Attending AGMs and client meetings.
• Handling day‑to‑day leasehold and block management queries.
• Liaising closely with the Accounts and Compliance Teams.
• Ensuring queries, maintenance matters and outstanding issues are followed through to resolution.
• Providing a responsive and professional service, with a strong focus on communication.

The role is not heavily focused on compliance or routine quarterly block inspections, as dedicated support is available in these areas, allowing you to concentrate on the day‑to‑day management of your portfolio and client relationships.

About You

To be considered, you will need previous residential block/property management experience and be confident taking responsibility for your own portfolio.

To apply you will have the following skills and experience:

• Previous experience managing residential leasehold blocks.
• A good understanding of leasehold management.
• Knowledge of service charges, budgets and Section 20 procedures.
• Strong client and leaseholder relationship‑management skills.
• Excellent written and verbal communication skills.
• Strong organisation and time‑management skills.
• A proactive and practical approach to problem‑solving.
• Confidence dealing directly with clients, leaseholders and contractors.
• The ability to manage competing priorities and see issues through to completion

A TPI qualification would be advantageous, although candidates who are willing to work towards one will also be considered.

Above all, we are looking for someone who takes pride in delivering a high level of service, communicates well and genuinely enjoys building positive relationships with their clients.

If you are an experienced Block Manager looking for a role where you can build strong client relationships, take ownership of your portfolio and become an integral part of a growing team, we would love to hear from you.