Biometrics Analyst

JR United Kingdom; Guildford; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading company in biometric verification is hiring a Biometric Operations Analyst to optimize their platform and support system deployments. This hybrid role based in London requires expertise in data analysis and experience with BigQuery. Competitive salary and diverse benefits offered including equity and performance bonuses.

Benefits

25 days of annual leave

8 bank holidays

Pension schemes

Cycle-to-work schemes

Electric car schemes

Private health

Wellness programs

Flexible working

Qualifications

• Experience with BigQuery, working with large datasets.
• Analytical, organized, and collaborative approach.
• Excellent problem-solving skills.

Responsibilities

• Optimize the biometric platform and identify under-performing models.
• Facilitate deployment of new biometric systems and track performance.
• Support customer issue investigations regarding the biometric platform.

Skills

BigQuery

Analytical skills

Problem-solving skills

Data analysis

Job description

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iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across various industry sectors, including the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS, and many more.

Diversity at iProov reflects the customers we serve, with principles of equality and inclusion at our core. We embrace differences, create possibilities, and grow together. We foster a culture where individuals of all backgrounds feel confident, included, and empowered to contribute fully to our purpose.

The Role

Reports to: Biometric Operations Lead

Location: London, UK (Hybrid - at least once a week)

Compensation: £40k-£45k (Base) + 10% Company Performance Bonus + Equity + Wider iProov Benefits

iProov is rapidly scaling and is hiring a Biometric Operations Analyst to join our Science team.

How you can make an impact

• Optimize the biometric platform by understanding configuration and model impacts, identifying under-performing models, and prioritizing impactful work.
• Facilitate deployment of new biometric systems/models by working with model engineers, evaluating systems, optimizing configurations, and tracking performance.
• Design and utilize analysis and diagnostic tools in collaboration with the Data Team, communicate trends, tune alert systems, and contribute to internal tooling to identify and eliminate bias.
• Support customer issue investigations by understanding the biometric platform, managing tickets, and analyzing performance concerns.
• Collaborate with Product and Engineering teams to assess and mitigate risks associated with front-end changes through data analysis.

What we would like to see from you

• Experience with BigQuery, working with large datasets and query optimization.
• Ability to navigate complex systems and understand component interactions.
• Analytical, organized, and collaborative approach.
• Excellent problem-solving skills and curiosity to learn.

Additional benefits include 25 days of annual leave, 8 bank holidays, growth shares after probation, pension schemes, cycle-to-work, electric car schemes, nursery schemes, work overseas opportunities, private health, wellness programs, flexible working, and various discounts and rewards.

Due to the nature of our work, passing UK Security Clearance may be required, depending on your ability to meet security criteria.