Billing & Logistics Operations Specialist

United Kingdom - MESM Ltd; Chorley; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Healthcare coverage

Company bonus scheme

Pension scheme

Flexible working options

Associate engagement activities and /—

Wellbeing initiatives

Generous annual leave + Birthday day

Job summary

Resonant is seeking a detail-oriented Logistics Import Team Administrator to ensure accurate and timely invoicing for completed services, supporting operational efficiency and financial performance. You will work with Logistics, Finance, and operations to ensure compliant and cost-effective movement of clinical trial equipment across global supply chains, on a 12-month fixed term contract.

The role emphasizes high attention to detail, process improvement, and strong Excel skills, with on-site

Qualifications

• Previous experience in invoicing, billing, finance administration, sales administration, logistics administration, or a similar role is a plus.
• Strong attention to detail with a commitment to accuracy and data quality.
• Experience reviewing, processing, and validating financial or operational documentation.
• Strong analytical skills with the ability to identify trends, discrepancies, and root causes.
• Excellent organisational and time management skills, with the ability to manage multiple tasks and deadlines.
• Proficiency in Microsoft Office applications, particularly Excel.
• Strong written and verbal communication skills.
• Ability to work independently and take ownership of assigned responsibilities.
• Experience maintaining accurate records and supporting reporting activities.
• Strong problem-solving skills and a proactive approach to issue resolution.
• Demonstrated ability to collaborate effectively across multiple teams and departments.
• Continuous improvement mindset with a focus on process optimisation and efficiency.

Responsibilities

• Raise invoices accurately and efficiently for completed services in line with company procedures and customer requirements.
• Review invoicing documentation to ensure all required information is complete, accurate, and ready for submission.
• Maintain a high level of attention to detail to minimise invoicing errors, rework, and billing delays.
• Monitor and analyse invoice approval failures, identifying trends, root causes, and opportunities for improvement.
• Investigate invoicing discrepancies and collaborate with relevant teams to implement corrective actions.
• Produce regular reporting on invoicing performance, invoice values, and key operational metrics.
• Maintain accurate invoicing records, supporting documentation, and audit trails.
• Support weekly, monthly, and ad hoc reporting requirements by providing accurate invoicing data and analysis.
• Identify opportunities to improve invoicing accuracy, efficiency, and overall process performance.
• Participate in continuous improvement initiatives and departmental projects.
• Support the wider Logistics team with administrative and operational tasks as required.
• Undertake additional duties as reasonably requested to support business and customer needs.

Skills

Invoicing

Billing

Finance Admin

Excel

Data Analysis

Communication

Teamwork

Tools

ERP systems

Invoicing platforms

Job description

Resonant is seeking a detail-oriented Logistics Import Team Administrator to ensure accurate and timely invoicing for completed services, supporting operational efficiency and financial performance. You will work with Logistics, Finance, and operations to ensure compliant and cost-effective movement of clinical trial equipment across global supply chains, on a 12-month fixed term contract.

The role emphasizes high attention to detail, process improvement, and strong Excel skills, with on-site