Billing & Data Administrator

Confidential; Stamford; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

28 days holiday

Private healthcare

Discretionary yearly bonus

KPI bonus scheme

Discounted rewards scheme

Early finish on Fridays

Job summary

Confidential's Stamford-based billing administrator role is office-based, Monday–Thursday 9:30am–6:00pm with early Friday finish in winter. Focused on billing data entry, accuracy and customer queries for B2B and B2C clients.

Experience with MS Excel and data handling is essential; familiarity with Zoho, Salesstar or Abillity would be advantageous. Eligible for discretionary bonuses and KPI-based rewards.

Qualifications

• Proficient Excel including formulas and pivot tables.
• Strong data handling and ability to reconcile data across systems.
• Professional customer service and communication skills.

Responsibilities

• Billing & Data Administration across B2B and B2C.
• Handle customer billing queries by phone and email.
• Maintain data in the billing system and generate reports.
• Reconcile discrepancies across Zoho, Salesstar, Abillity and other platforms.
• Produce and dispatch billing correspondence to customers.
• Support transition from manual to system-led billing processes.
• Collaborate with the finance/operations team.

Skills

Excel

Data handling

Customer service

Attention to detail

Tools

Zoho

Salesstar

Abillity

Job description

£30,000 - £35,000 DOE
Billing Administrator Location: Stamford Hill Hours: Fully office-based role
Monday - Thursday: 9:30am - 6:00pm
Friday: Early finish (in winter months)

Are you good with data and MS Excel? If you answered yes, we want to hear from you!
Box Recruitment Solutions are exclusively recruiting for a growing telecoms business in Stamford Hill. Reporting directly to the Billing Manager, this is an excellent opportunity for a proactive and detail-oriented administrator with strong data handling and customer service skills to join a busy and supportive finance and operations team.

Key Responsibilities

• Billing & Data Administration
• Monthly billing administration for B2 B and B2 C customers
• Dealing with customer billing queries over the phone and resolving
• Add and organise data within the billing system
• Monitor and report billing data using internal systems
• Reconcile and validate discrepancies across platforms including Zoho, Salesstar, My Accounts and Abillity
• Import, match and verify data from multiple sources
• Customer Communications
• Generate and send end-of-contract letters to customers
• Handle customer and internal queries via email and telephone professionally
• Produce and dispatch billing and account-related correspondence
• Systems & Reporting
• Work with the Abillity billing platform
• Produce internal reports and compile team data for review
• Support the transition from manual to system-led billing processes
• Team Support
• Work closely within a collaborative team environment
• Support colleagues with ad hoc administrative and operational tasks
• Participate in cross-functional communication across the business

Preferred Skills & Experience

• Confident Excel skills including formulas and pivot tables
• Previous billing administration or data-driven administration experience (preferred)
• Strong attention to detail and organisational skills
• Professional and confident telephone manner
• Able to commute to Stamford Hill North London on a daily basis
• Exposure to billing and CRM systems such as Abillity, Zoho, Salesstar or similar billing platforms would be advantageous

Benefits

• 28 days holiday
• Private healthcare
• Discretionary yearly bonus
• KPI bonus scheme
• Discounted rewards scheme
• Early finish on Fridays

INDD