Billing & Credit Control Officer

JR United Kingdom; Hitchin; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in information and communications technology is seeking a Billing & Credit Control Officer in Hitchin. This role involves managing billing and collections, ensuring cash delivery from customers, and collaborating with commercial teams. The ideal candidate will have experience in a high-volume environment and excellent communication skills, with opportunities for career progression.

Benefits

25 days annual leave + bank holidays

Commitment to Diversity and Inclusion

Active workplace committees (Social / Wellness)

Qualifications

• Previous experience in a similar role in a high volume environment.
• Excellent communication skills, both written and verbal.
• Good systems experience, working with ConnectWise/aBillity advantageous.

Responsibilities

• Delivering cash in from customers through billing on company systems.
• Resolving billing queries with customers and internal stakeholders.
• Discussing collection issues with customers as required.

Skills

Communication

Team Player

Systems Experience

Tools

ConnectWise

aBillity

Job description

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Billing & Credit Control Officer, hitchin

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Client:

Modern Networks Ltd

Location:

hitchin, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

23.05.2025

Expiry Date:

07.07.2025

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Job Description:

Who are we?

Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide.

This role sits within our Hitchin based Finance team - we are a small, multi-functional team that's worked hard to create a culture of continuous improvement. Whist the primary function of the role will be Billing and Collections, you will also be exposed to other areas of the department (specifically Accounts Payable) in order to encourage transfer of best practices across the department.

We work Mon-Fri (from either 08:00 - 16:30 or 08:30 - 17:00), and are office based 4 days a week, and 1 day working from home.

What's the Job?

This an integral role in our finance function, ensuring delivery excellence in the Order to Cash function & driving great business partnerships with our Commercial Teams. The main content of the job is delivering cash in from customers from all group companies through billing on company systems (we've been growing by acquisition, so there are multiple systems). We've recently merged the Billing and Credit Control teams, as collections are mainly dependent on valid POs and billing as per agreed contract, so main activities will be resolving billing queries with customers and internal stakeholders (e.g. sales team); and discussing collection issues with customers, as required.

What are we looking for?

• Previous experience in a similar role, ideally within a high volume, multi-entity environment.
• Excellent communication skills (both written and verbal), building stakeholder confidence through regular and clear dialogue.
• Good systems experience - working with ConnectWise/ aBillity advantageous, but not essential.
• A team player with high level of dedication.

What you’ll get from us

• Great prospects - once you’ve got to grips with our systems and processes, you’ll have the opportunity to progress with us. We love a success story – our Managing Director started with us as an engineer!
• Knowledgeable, high-achieving, experienced and fun colleagues
• A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance
• Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger.
• 25 days annual leave + bank holidays
• Active workplace committees (Social / Wellness)

Sounds like you?

• If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you’re still not convinced, drop us a line at (email address removed) – we’ll arrange an informal chat about the role.