Accounts Receivable Credit Controller

RS Group plc; Corby; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a motivated Credit Controller to join their dynamic team. This hybrid role offers the opportunity to work from home and in the office, allowing for flexibility while you manage outstanding debts and maintain customer accounts. You will be part of a supportive team that values your professional development, providing guidance as you navigate the complexities of credit control. If you thrive in a fast-paced environment and have a strong customer service focus, this is the perfect opportunity for you to grow your career.

Qualifications

• Experience in credit control or accounts in a busy environment.
• Proficiency in Microsoft Office tools, especially Excel.

Responsibilities

• Collect outstanding debt via telephone and written communication.
• Meet targets set by the collections manager for aged debt and cash collection.
• Monitor customer credit limits and maintain credit policies.

Skills

SAP

Microsoft Word

Microsoft Excel

Microsoft Outlook

Credit Control Experience

Customer Service

Communication Skills

Organizational Skills

Job description

Credit Controller

Location: Corby, Hybrid

RS Group has around 10,000 amazing people worldwide, with over 800,000 stocked products being delivered to over 1.2 million customers!

We have 2 positions open on our Credit Control team. You'll be working on a hybrid basis, spending time in Corby with your friendly team-mates, and a couple of days at home. Whether it's an office day or a virtual working day, you'll have a great team around you and every opportunity to develop your career at RS Group.

Job Purpose

The main purpose of this role is to collect outstanding debt from customers in accordance with the company's credit terms. You will identify, record, and coordinate the resolution of disputes with customers, maintain customer accounts, and occasionally seek remittance advices when needed. The role covers collection for specific customer types or ranges, such as Portfolio, Corporate, or Standard & Key accounts, each with different strategies. Full guidance and support will be provided by your team manager.

Key Responsibilities

• Collect outstanding debt on allocated accounts via telephone and written communication within agreed timescales, maintaining accurate records.
• Meet targets set by the collections manager, such as aged debt (%), cash collection (£), and recovery of year-old debt (£).
• Respond promptly to customer and internal queries.
• Follow up to ensure queries are resolved and debts are paid timely.
• Refer accounts to legal teams or debt collection agencies when appropriate.
• Monitor customer credit limits, maintain credit policies, and analyze credit ratings to set up credit limits as needed.
• Perform general administrative duties and any ad hoc tasks as requested.

Key Attributes, Skills, and Experience

• Experience in SAP is advantageous.
• Proficiency in Microsoft Word, Excel, and Outlook, including filters, database sorting, VLOOKUPs, and sums.
• Experience in credit control, accounts, or customer service in a busy environment.
• Ability to work under pressure with commercial judgment and customer service focus.
• Excellent communication and organizational skills.
• Flexible, self-motivated, and a team player.
• Good telephone manner.

Are you ready to explore the possibilities?