Billing Analyst (Unable to Provide Sponsorship)

Gold Care Homes; Uxbridge; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Blue Light Card

Professional Development

Refer a Friend

Employee of the Month

Long term service awards

Job summary

Gold Care Homes is seeking a Billing Analyst to administer resident billing and debt recovery across its care homes. You will collaborate with the Customer Relations team and Care Home Management to ensure accurate invoicing and timely cash collection.

Key requirements include strong numerical ability, attention to detail, and experience in healthcare billing. Knowledge of CARESYS is a plus but not essential.

Qualifications

• Strong numerical ability and attention to detail.
• Experience with healthcare billing is a plus but not required.
• Familiarity with resident management systems preferred.

Responsibilities

• Manage admissions and discharges on the resident management system.
• Oversee end-to-end billing processes and raise invoices for all residents.
• Handle credit control, including debt chasing and recovery.
• Collaborate with Customer Relations and Care Home Management to minimise new debt.
• Produce aged debt reports to monitor outstanding balances.
• Perform banking tasks and reconciliation.
• Send customer statements and reminders for overdue accounts.
• Initiate legal proceedings for debt recovery when required.
• Generate revenue, debt, and resident-related reports.

Skills

Billing accuracy

Debt management

Credit control

Analytical thinking

Attention to detail

Job description

About Us

Gold Care Homes is a well-established national independent Care Homes group for the elderly. Gold Care Homes was established in 1999 and has since grown to operate 45 care homes across the South of England. The group offers a range of services which includes residential, nursing, frail elderly and dementia care.

Job Summary

The Billing Analyst at Gold Care Homes ensures accurate billing, debt management, and credit control for residents across care homes. Collaborating with the Customer Relation Management team and Care Home Management, this role focuses on maintaining financial accuracy and minimizing debt. Strong analytical skills, attention to detail, and a proactive approach are key. Experience in the healthcare sector and CARESYS is a plus but not essential.

Key Responsibilities

• Managing admissions and discharges on the resident management system.
• Overseeing end-to-end billing processes and raising invoices for all residents.
• Handling credit control, including debt chasing and recovery.
• Collaborating with the Customer Relation Manager Team and Care Home Management to minimise new debt.
• Producing aged debt reports to monitor outstanding balances.
• Performing banking tasks and reconciliation.
• Sending customer statements, including reminders for overdue accounts.
• Recommending and initiating legal proceedings for debt recovery when required.
• Generating various revenue, debt, and resident-related reports.

Tasks and responsibilities within your area of capability may vary occasionally depending upon the needs of the business. You may be asked to undertake a variation of your normal routine to meet these needs. Your enthusiasm and flexibility will be appreciated.

Role Requirement

• Please note that this is an on-site role. The selected candidate will be required to commute to the office in Uxbridge Monday to Friday, with working hours from 9:00 AM to 5:30 PM.

Benefits

• Salary starting from £30,000 depending on experience
• Employee of the Month
• Long term service awards
• Blue Light Card
• Professional Development
• Refer a Friend