Billing Analyst

First Military Recruitment; Leatherhead; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking a Billing Analyst for a reputable client in Leatherhead. The successful candidate will manage the billing and invoicing processes vital for various contracts, requiring strong analytical skills and accounting experience. This role offers the opportunity to work in a dynamic environment within the property maintenance sector, providing essential support for timely financial operations.

Qualifications

• Experience in data input, invoicing, and administration is essential.
• Previous accounts role, especially in client billing and sales ledger, is required.
• Strong Excel skills, including VLookups and PivotTables, are necessary.

Responsibilities

• Manage billing and invoicing process for various contracts.
• Review service calls and bill according to company guidelines.
• Resolve billing queries with clients and internal teams.

Skills

Attention to detail

Analytical skills

Communication

Problem-solving

Customer service

Data analysis

Invoicing

Education

Minimum of 8 GCSEs or equivalent, grades A–C, including English and Maths

Level 2 AAT qualification in accounting

Display Screen Training certification

First Aid at Work (1-Day) certification

Tools

Microsoft Excel

Accounting systems/software

Navision

Job description

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First Military Recruitment is working in partnership with our reputable client who is seeking a Billing Analyst to join their team in Leatherhead.

The successful individual will be responsible for managing the billing and invoicing process for various contracts. This includes reviewing and approving jobs for payment (AFP), raising invoices, and ensuring timely payments. This role requires strong accounting and analytical skills, utilizing various methods to ensure accurate and prompt billing and invoicing.

Our client is a property maintenance and installation organization, specializing in servicing, repairing, and installing gas central heating and hot water systems for local authority and Housing Association landlords.

Duties and Responsibilities:

• Act as the main contact for specific contract areas as assigned, with flexibility for changes.
• Review service calls and bill according to company guidelines.
• Assess the validity of service orders/calls by evaluating work performed and associated costs.
• Identify and manage risks related to unauthorized expenditure, errors, overspend, and duplication.
• Address invalid or inappropriate spending by liaising with account managers and management.
• Resolve billing queries with clients, account managers, operations, and admin teams.
• Prioritize and respond to customer inquiries promptly.
• Generate reports and analyze billing accuracy for service calls.
• Coordinate with internal and external parties to ensure accurate setup of billing accounts and update SOR codes and uplifts on Navision as needed.
• Perform month-end billing checks and clear unbilled works monthly.
• Manage monthly applications to clients, including obtaining approvals and raising invoices.
• Create new customer accounts.
• Handle rebate invoicing and customer communications.
• Raise various types of invoices, including singular and batched works.
• Assist with receipting, credit control, petty cash, bank reconciliations, and purchase ledger tasks.
• Maintain and improve team processes and procedures.
• Contribute to continuous improvement of the accounts function.
• Perform any additional duties as reasonably requested by management.

Skills, Experience, and Qualifications:

Essential:

• Minimum of 8 GCSEs or equivalent, grades A–C, including English and Maths.
• Experience in data input, invoicing, and administration.
• Previous experience in an accounts role, including client billing and sales ledger.
• Experience with accounting systems/software.
• Customer service experience.
• Excellent written and oral communication skills, confident in liaising and negotiating at all levels.
• Strong attention to detail, with the ability to analyze problems and implement solutions.
• Ability to challenge, raise queries, and resolve issues independently.
• Knowledge of bookkeeping and accounting principles.
• Ability to work under pressure and manage high workloads.
• Proficiency in multiple software systems and data sources.
• Intermediate Microsoft Excel skills, including VLookups and PivotTables.
• Level 2 AAT qualification in accounting.
• Display Screen Training certification.
• First Aid at Work (1-Day) certification.
• Analytical and auditing experience.
• Experience working in the social housing sector.