Billing Analyst

TROSTAN DENE LTD; Lancashire; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Hybrid work

Salary £28k

Holidays 25+ days

Maternity/Paternity Leave

Employee rewards

Pension 8%

Discounts & perks

Cycle-to-work

Training & progression

Job summary

TROSTAN DENE LTD in Chorley is seeking a Billing Analyst to support the Billing Manager in delivering accurate data reporting to customers and internal stakeholders.

The role is hybrid/remote with home days on Tuesdays and Thursdays, 8:45am–5:30pm, and opportunities for progression, training and involvement in system updates, revenue assurance and ad hoc projects. A passion for accuracy, attention to detail and experience in billing are essential.

Qualifications

• Proven experience in a billing role (telecoms or energy preferred).
• Experience in a fast-paced business environment.
• High level of integrity, attention to detail and accuracy.

Responsibilities

• Manage the end-to-end billing process, ensuring accuracy and meeting monthly deadlines.
• Input and maintain billing data within the Ability system.
• Check and resolve billing discrepancies, escalating issues when required.
• Deal with internal and customer billing queries.
• Load, reconcile and validate supplier CDRs, challenging inaccuracies.
• Work with the billing system provider on system updates, loaders and issues.
• Maintain tariffs, destination tables and other billing system information.
• Produce customer reports and support revenue assurance, system testing and ad hoc projects.

Skills

Billing experience

Fast-paced environment

Attention to detail

Integrity

Job description

Billing Analyst Chorley (hybrid/remote) £28k Permanent

A remote role will be considered for an exceptional candidate with relevant experience.

The Role

Trostan Dene are supporting a technology service provider in Chorley in finding a Billing Analyst to support the Billing Manager in delivering accurate data reporting to their customers and internal stakeholder.

Key Responsibilities

• Manage the end-to-end billing process, ensuring accuracy and meeting monthly deadlines.
• Input and maintain billing data within the Ability system.
• Check and resolve billing discrepancies, escalating issues when required.
• Deal with internal and customer billing queries.
• Load, reconcile and validate supplier CDRs, challenging inaccuracies.
• Work with the billing system provider on system updates, loaders and issues.
• Maintain tariffs, destination tables and other billing system information.
• Produce customer reports and support revenue assurance, system testing and ad hoc projects.

What We’re Looking For

• Proven experience in a billing role (ideally telecoms or energy)
• Experience in a fast-paced business environment
• High level of integrity, attention to detail and accuracy

Package & Benefits

• Salary: £28,000
• Hybrid working (Tues and Thurs from home)
• Working hours 8.45am - 5.30pm (40 hours) - reduced hours will be considered
• 25 days holiday + bank holidays + 1 volunteering day with the option to buy extra leave
• Enhanced Maternity & Paternity Leave
• Employee loyalty rewards
• Accredited Investors in People organisation
• Regular company events
• Plenty of scope for progression and opportunities for training - technical and management
• Achievement celebrations & rewards
• Medical schemes and cycle-to-work initiatives
• Mental wellbeing and financial wellbeing support
• Enjoy discounts, a cycle-to-work scheme, weekly fruit and drinks, gym perks, Blackpool Pleasure Beach rewards, Starbucks savings, an 8% pension, and a relaxed dress code.